Account Executive
Job Description
Practical Activities
- Help us grow Octana by acquiring new customers every month
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Seek new opportunities and provide customer service
- Manage strong customer and partner relationships through outstanding communication skills
- Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals
- Identify and onboard new key partners
- Provide support and training to partners to ensure success
- Provide support and guidance to partners on product and solution offerings
- Measure and report on the performance of partners, using metrics such as sales and revenue
- Monitor industry best practice trends and stay up-to-date on competitors and market conditions
- Attend industry events and conferences to build relationships and promote the company
- Present, promote and sell products/services to existing and prospective customers
- Analyze the territory/market's potential, track sales and status reports
- Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Continuously improve through feedback
Requirements
Preferred Experience
- 3-5 years experience in a similar or related role
- Tertiary qualification in a related subject
- Worked in a tech / SaaS business (ideally in a start-up environment)
- Experience in the Headless/Content Management is a plus
- Worked with distributed teams, ideally in foreign markets
- Proficiency in customer relationship management (CRM) software
Key Competencies
- A proven and extensive track record in business development and revenue generation
- Strong verbal and written communication skills, with experience presenting to partners and stakeholders
- Knowledge of sales techniques and strategies
- Ability to build and maintain relationships with partners
- Strong problem-solving and negotiation skills
- Time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- A desire to learn and grow in the sales and business development field
- Provide ideas and input to new sales growth
- Seek and develop new opportunities to expand the customer database
- Extremely high attention to detail
- Be a self-starter who can work well collaboratively, deliver on promises, prioritize assignments and manage multiple tasks simultaneously
What REALLY matters
- Ability to build strong and lasting relationships
- Flexibility/self-starter
- Excellent track record of sales growth
- Excellent time management and organisational skills
- A hands-on 'let's-do-this thing' attitude
- Core values alignment with Octana to go the extra mile and drive better outcomes
Benefits
- Octana is an ambitious, venture capital-backed, and high-growth organisation with a global from day one focus, tackling a large but competitive market.
- We are a tight-knit and supportive team with a fantastic culture and work environment
- We have a flexible hybrid work style, allowing you to work from home or the office.
- You will be working alongside world-class colleagues who strive to push the boundaries of development, enabling personal growth and achievement.
- We are an equal opportunities workplace
- You will be part of a culture of collaboration and learning.
- As a growing startup, we highly support, encourage and provide our employees with learning and training opportunities for career growth opportunities.
- We will ensure you have all the tools/devices you need to do your job; you can specify what hardware and devices you prefer to work with.
- Base salary + commission
Date Posted
07/18/2023
Views
5
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