Account Executive

Account Executive

Meriplex Communications

Department: Sales

Position Summary:

The Account Executive reports to the VP, Sales and works within the sales department to maintain and build upon existing customer relationships to sell and upsell across their organization. This role is responsible for relationship building and learning the client’s needs and technical landscape to create targeted sales initiatives. This person utilizes a high level of working knowledge of Meriplex products, technology, and services to act as a SME to their assigned customers. The Account Executive is held to specific quotas and KPIs which they will need to meet and exceed.

Key Responsibilities/ Duties:

· Responsible for providing excellent customer services to all assigned customers which is measured in the team and individual scorecard dashboards.

· Perform successful negotiations for competitive solution renewals and proposals highlighting Meriplex strategy of mutual business value.

· Proactively performing multiple customer outreach and sales activities with an understanding that the majority of your time will be spent in front of customers; face-to-face or virtually.

· Utilize CRM to provide accurate, timely, and detailed forecast funnel of opportunities to meet and exceed monthly, quarterly, and annual revenue goals.

· Interact with key stakeholders to ensure renewal and/or drive new sales through the finish line.

· Build and maintain rapport and trust within the organization through frequent communication, responsive ownership of deliverables, and respect for colleagues.

· Develop and maintain a high level of working knowledge about Meriplex products, services, and solutions.

· Active participant in training sessions targeted at the sales team.

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Knowledge, Skills, Abilities, and Behaviors:

· Hunger to meet and exceed your goals through strategic planning and superior relationship management.

· Comfortable with highly visible funnel management and closed opportunities scorecard dashboards.

· Proactive nature to develop business opportunities independently.

· Proficient at handling escalated and/or elevated customer negotiations with professionalism.

· Excellent spoken and written communication, interpersonal, and relationship building skills.

Education/ Experience:

· Bachelor’s degree from an accredited university/college preferred. Degree in Sales, Marketing or related field highly preferred.

· 3+ years of WAN, Managed Services, Professional Services, and Unified Communications network and consulting sales experience required.

· 5+ years of B2B sales experience required.

· Intermediate to advanced CRM skills, ConnectWise experience highly preferred.

· Experience with Cisco route and switch, and/or SDWAN highly preferred.

Certifications:

· Salary 75,000 Base + Commissions 

Work Schedule/Travel:

· Standard Meriplex business hours of Monday – Friday 8:00 AM to 5:00 PM.

· The ability to have a flexible schedule due to work volume and proposal deadlines is a must.

· Some travel required, up to 25%

Physical Demands:

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

As a full-time Meriplex employee, you will receive benefits and competitive pay. You will become eligible for the following benefits after 30 days plus the 1st of the month:

• Blue Cross Blue Shield PPO and HSA plans.
• Dental (including orthodontic coverage) and vision plans.
• Employer Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Blue Cross Blue Shield medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401(k) with 100% employer match up to 3% after 90 days.
• Employer paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Paid-Time Off.
• Voluntary benefits include: critical illness, hospital indemnity, accident insurance, legal services.
• Expected Compensation $75,000 + uncapped commission + benefits.

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.