Account Executive - Digital Platforms

About Burq

Burq started with an ambitious mission: how can we turn the complex process of offering delivery into a simple turnkey solution.

We started with building the largest network of delivery networks, partnering with some of the biggest delivery companies. We then made it extremely easy for businesses to plug into our network and start offering delivery to their customers. Now, we're powering deliveries for some of the fastest-growing companies from retailers to startups.

It's a big mission and now we want you to join us to make it even bigger!

We're already backed by some of the Valley's leading venture capitalists, including Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely. We have assembled a world-class team all over the U.S.

We operate at scale, but we're still a small team relative to the opportunity. We have a staggering amount of work ahead. That means you have an unprecedented opportunity to grow while doing the most important work of your career.

We want people who are unafraid to be wrong and support decisions with numbers and narrative. Here's a quick overview of what you will be doing:

Account Executive - SMB

As an Account Executive for our SMB vertical at Burq, you will work closely with our internal teams and leadership to build and implement effective sales strategies, focused on SMBs. You will drive the use of Burq's platform to prospective customers, and develop a deep understanding of their logistics needs and workflows to suggest the correct platform usage and foster user adoption. You'll act as an advocate for the customer, working closely with our product and engineering teams to optimize and ensure the best possible customer experience. You will be part of an emerging team that is helping our clients optimize their delivery operations, and have an immediate impact as the first employee dedicated to this function at a fast-growing, early-stage startup.

What You'll Do

• • Be one of the first 20 people in a growing company on an amazing team
  • Develop and implement strategies to grow Burq's SMB vertical, including plans to reach goals and quotas
  • Managing the entire sales cycle from finding potential customers to securing deals, including negotiating contracts and assisting with contract reviews
  • Unearthing new opportunities through networking and market research and converting them into long-term partnerships
  • Be the SME for SMB customers - developing a deep understanding of their workflows, pain-points, and how Burq's platform can plug into their processes
  • Create a database of prospects, maintain existing CRM, and develop strategy for outreach campaigns to target existing and prospective customers
  • Research and develop data-driven approaches to define and measure success criteria for strategic initiatives and internal productivity
  • Work cross-functionally to ensure the optimal customer experience and build solutions and strategies to remove bottlenecks and scale our sales operations

Requirements

Who You Are

• 2+ years of professional experience in either sales, customer success, or equivalent customer-facing role
• A passion for finding the best solutions for customers based on their workflows
• 2+ years of experience in a customer-facing role
• Experience with collaborating cross-functionally with operations, customer success, product, and technical teams
• Excited to develop sales strategies, define metrics to track success, research and build out lists of companies to target, and designing and building campaigns
• Have a go-getter attitude and thrive in the startup environment - you are not shy to experiment with new concepts and use data to validate the success of your designs
• Previous experience with CRM platforms, automated outreach tools, ticketing systems, and data analytics dashboard platforms (or strong interest to learn with an affinity for learning new tools)
• Are highly organized and able to adapt to changing priorities
• Are a skilled listener & with excellent verbal and written communications, strong negotiation skills

Benefits

About the Team

Owners: We hire a smaller number of high-quality, talented individuals and trust their judgment.

Builders: We are a very early-stage startup, which means there is an endless amount of opportunity to build! We value transparency and cross-collaboration when trying out new strategies, testing new ideas, and giving/receiving feedback.

Velocity: We move fast and with intention. We believe in transparency across our team in order to maintain our velocity and ensure we are not losing focus on the company. mission and vision

Long-Term Thinking: As a small startup, there are endless opportunities that we can tackle in our industry. To ensure we effectively scale and continue to be a market leader, we keep our team focused on our critical initiatives, and provide every team member with full-autonomy over their work in order to meet our long-term goals.

Benefits: We believe in investing heavily in our employees, and provide the below benefits to our team members:

• Competitive compensation packages, including salary and equity options
• Remote-First work environment
• Medical, Dental, Vision insurance
• Learning and Development Stipend
• Work-from-home Stipend
• Generous PTO

Diversity, Equity, and Inclusion: At Burq, we value diversity and take providing our diverse workforce with an inclusive environment where everyone can thrive. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, martial status, veteran status, or disability status.