Account Executive I (Onsite)

POSITION OVERVIEW

iHomefinder, located in Berkeley CA and part of the FRONTSTEPS family, was established in 2001 and is a leading national provider of real estate search technology and websites. At iHomefinder we’ll give you the training to set you up for success. You will learn the basics of SaaS sales and be part of a winning team. This is a full-time, remote position. The Account Executive I is an inside sales representative that will place outbound calls to real estate agents, agent teams, and brokerages seeking to purchase the iHomefinder products.

ESSENTIAL FUNCTIONS

• Work directly with customers via telephone and email to describe products and services in order to persuade prospects to purchase
• Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
• Follow up with customers via telephone or email in a timely manner
• Identify customer issues and provide resolution to issues for our customers
• Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
• Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
• Maintain accurate daily record of sales activity in Salesforce
• Performs other duties as requested by management

SKILLS & QUALIFICATIONS

• Associate’s degree or equivalent experience is preferred
• An entrepreneurial spirit. Taking the initiative to hit – then exceed – individual goals
• Polished written and verbal communication skills are a must
• Prior experience working in a high paced, evolving environment
• Strong customer focus
• Experience using Salesforce or similar CRM tools to nurture, track and report on lead
• Experience with or a desire to learn software-as-a-service sales
• Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
• Ability to manage sensitive and critical client information
• Previous sales experience is a plus

This position will remain open through 07/05/2024.