Account Executive (MedInsight)

About MedInsight:

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary:

This position will be responsible for the account management and revenue generation function for all current MedInsight clients. The Account Executive will be responsible for adhering to the formal account management, sales processes, MedInsight programs and Milliman requirements. You will work with other team members to create and/or refine the MedInsight Account Executive process including the development of standard tools and processes, and you will be responsible for monitoring the firm's adherence to such standards and processes. You will work directly with clients in helping execute the overall objectives of the MedInsight account executive program. These objectives include, but are not limited to:

• Generating additional revenue from existing clients (through additional MedInsight solutions or tools)
• Ensuring client satisfaction
• Expanding the use of MedInsight within existing clients
• Oversight on client retention/renewals
• Strategic planning with clients

You will also work with other account management and client services staff, with responsibility for tasks such as renewals, processing/managing BAAs with clients, facilitating change request orders, assisting with accounts receivables, distribution of key client communications, and coordination of client training.

The selected applicant will have direct, daily client contact and interaction. Some travel (up to 25%) to client locations will be required (when safe to do so post-Covid). Strong client management, project management and organizational skills are required for successful management of MedInsight clients. In addition, a strong, working knowledge of the healthcare analytics market would also enhance the candidate's ability to succeed in this position.

Primary Responsibilities:

• Key responsibilities for Account Executives on the MedInsight team include any or all of the following:
• Finalize, refine, and revisit periodically the Account Executive processes and protocols that will govern the Account Executive discipline.
• Monitor and document against the current standards and processes.
• Work closely, and communicate consistently, with Milliman Strategic Advisors in deploying our Account Executive objectives with clients.
• Partner with, and assist, other account executives and client services staff.
• Instruct clients on using MedInsight products.
• Ongoing renewal targets for assigned client base; and
• Direct sales targets for assigned client base.
• Maintenance of monthly billing for assigned client base.
• This position may also perform other related or unrelated duties as assigned by supervisor, or as may be required to meet project team goals and objectives.

Preferred Skills and Experience:

• Bachelor's Degree or higher in related fields (healthcare) plus at least four years of proven experience in healthcare analytics or other healthcare technology solutions.
• At least three to five years of experience in an Account Management or Sales role.
• A working knowledge of the healthcare analytics industry.
• Ability to effectively manage concurrent projects; strong organizational skills and ability to prioritize tasks with little supervision.
• Strong problem solving and analytical skills.
• Strong verbal and written communication skills.
• Strong presentation skills.
• Detailed orientation.
• Ability to work independently and within a team environment.
• Proven proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

What makes this a great opportunity?

• Join an innovative, high growth company with a solid industry track record.
• Bring your expertise and ideas to help build the next generation of MedInsight products.
• Enjoy significant visibility in your work and be recognized for your wins.
• Work for a company that values your wellbeing and professional growth offering a flexible work environment, generous benefits package, and investment in your career development.

Benefits:

• Medical & Dental
• Vision
• Group Term Life Insurance
• Supplemental Life Insurance (Including Spouse/Domestic Partner & Dependent)
• AD&D
• Short & Long-Term Disability
• Paid Parental Leave
• FSA (Health Care Flexible Spending Account or Dependent Care Flexible Spending Account)
• Adoption Benefit
• Identity Theft Protection
• Retirement Program: 401(k)
• Paid Time Off (PTO)
• Access to free training through Milliman's Learning & Development department

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)