Account Executive - Surety

Brown & Brown · Other US Location

Company

Brown & Brown

Location

Other US Location

Type

Full Time

Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Brown & Brown is looking for an Account Executive to join our Surety team specializing in Renewable Energy!

*This is a fully remote role!* *Surety experience is required*

WHAT YOU'LL DO:

  • Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth
  • Provide customer support to the customer's decision-makers as well as day-to-day technical customer representatives
  • Develop and pursue cross-selling opportunities with Customer Account Managers
  • Monitor level of customer service and assist with claim issues as needed
  • Follow-up to address and resolve customer complaints and resolve any problems or issues
  • Encourage and coordinate teamwork and communication among those who service customers
  • Ensure proper resources from within the organization are involved and introduce new products/processes to improve customer experiences
  • Create and oversee customer service plans for customers and understand the needs of the customer
  • Prepare customer presentations and new business strategies, including proposals while ensuring agreement with customer's requests and requirements
  • Set regularly scheduled meetings on a frequency that is appropriate for each customer
  • Present proposals to customers, ensuring appropriate teammates and resources are represented and/or attend
  • Assist the Customer Account Managers with the collection of receivables
  • Maintain good relations with carrier personnel
  • Exercise considerable discretion and independent judgement
  • Keep current on marketplace changes and inform customers as necessary
  • Become significantly involved and develop expertise in a declared sector or market area by networking and participating in professional development activities
  • Other duties or special projects may be assigned

WHAT YOU'LL NEED:

  • Bachelor's Degree (BA/BS) in the field of business or financial related field is preferred with three (3) years of related insurance experience; other combination of work and/or education will be considered
  • Advanced understanding of surety and business terminology is preferred
  • Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication and respond accordingly
  • Strong, consistent, and assertive communication skills
  • Highly self-confident and able to rebound from the rejection
  • Fluent with Microsoft Windows, Office 365, Word, and Excel
  • AMS360 experience or skills to learn software program at an accelerated ability
  • Maintain a high level of confidentiality

WHAT WE OFFER:

  • Excellent growth and advancement opportunities
  • Discretionary Time Off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan

Target Pay: $90K - $120K annually

#LI-AFZ

Target Pay

$125,000.00 USD Annual

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Date Posted

08/12/2024

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