Account Executive (US, Remote)
Job Description
Hi! We're Sendlane, a small but rapidly growing SaaS start-up in San Diego, CA on a mission to disrupt how merchants approach eCommerce and increase their ROI! We are currently building out our growing sales team and looking for Account Executives who have a passion for closing deals.
Here are the quick details of the role:
- You will close deals and earn commissions. Receive a base salary of $70,000 annually and eligible for commissions. Our OTE projection is $140,000, however the commission is uncapped).
- You will manage warm outbound, and inbound deals from intro to close.
- You will perform and schedule product demonstrations and consistent customer follow-up
- We work with small and medium mid-market eCommerce companies.
- This is a highly-technical and strategic role. Relational and consultative selling will be key.
- Detail orientation and working with agencies is ideal.
- You will excel in this position if you have eCommerce and/or Marketing background
That's the job. Interested? Want to learn more? Great, here's our TedTalk on the company and the role. Enjoy!
We'll kick this off by saying: we are a product-lead platform. If you've worked with a product-lead company in the past then you know exactly what this means. Sitting on our growing sales team, your role would be different from other organizations who might be more sales-lead. You'll be prospect-focused and that requires a massively different approach.
At Sendlane, the folks who find the greatest success in selling our platform don't actually sell our platform at all. They sell what our platform can solve. Your job is to determine what the prospect thinks they need and then align it with what they really need. How? By building knowledge-based trust. Asking the right questions, understanding the needs of the client and customizing their experience with authenticity and a genuine concern for the growth of the prospect's business.
Nothing too crazy, right? Just in case you're not a "paragraph" kind of person, here's the bulleted skinny on what you can expect in this position, day-to-day and high-level:
You are
- Authentic and genuine.
- Experienced in Ecommerce and/or SaaS Sales
- You are good at talking but you're better at listening; Consultative and relational.
- Solution-oriented and technically-minded; Strategic, with a degree of sociability.
- Comfortable in an ever-evolving environment and can pivot quickly.
- Confident in your drive and ability to totally learn new technology and sell it.
You rock at
- Consultative sales; Identifying problems and creating solutions (and creating that "breakthrough moment" for the customer).
- Communicating value proposition within the context of the customer's pain points.
- Keeping control of the conversation and the attention of the customer.
- Pivoting to create custom solutions.
- Thinking critically in real-time on how to positively impact the customer.
What you'll do here on a day-to-day basis
- Be an advisor who is a product and market expert; Your potential clients should feel comfortable speaking to you about their business, their problems, and their needs.
- Learn more about the prospects business, asking open ended questions to understand their goals, needs and challenges to qualify their goodness of fit.
- Pay attention to tone and actively listen to better guide the conversation toward a close.
- Show how Sendlane can solve the business challenges being faced by the prospect and drive the close.
Sound like something you're up for? SICK!
Let's take a break and talk about what's in it for you! We strive to ensure that our employees have the best experience possible. Here are a few of the benefits we offer:
- Medical/Dental/Vision
- 401k
- Flexible PTO
- We pay you to GO AWAY - a $1000 bonus for taking 5 of more consecutive business days off!
- Up to 6 weeks of Paid Parental Leave
- Equipment for your home office (including a MacBook and an annual stipend to get your office set up!)
- Monthly remote team building and consistent team engagement (we won't force you to do Yoga with us, but we will challenge you to make your best impression of the Spice Girls for $100 to Amazon)
Along with our benefits, you can expect an awesome work environment. After some conversation and a team vote, we unanimously agreed that remaining a 100% remote team is the bee's knees. That said, if you want to work remotely for the rest of the timegreat!
While working remotely, you can count on having an incredible team of people who are all insanely hard-working (and absolutely HILARIOUS). We have, what we call, a "friends first" culture! That doesn't mean we're not getting work done or getting too personal with one another. It simply means that our collaboration, communication, and ability to work together are second to none because we have a solid understanding of the people we work with daily and enjoy it, too! And, to answer your question" yes," we have conducted entire conversations using only GIFs.
If this sounds like your cup of tea, we want to hear from you!
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Date Posted
09/14/2023
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