Account Management Intern

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of some of the biggest industry trends, such as the Industrial Internet of Things (IIoT), and our photoelectric, ultrasonic, and vision sensors, LED lights and indicators, monitoring solutions, and other safety products are used by Fortune 500 companies and industry leaders worldwide. Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Position Summary

In the Account Manager Intern role, you will work closely with the SAE's, BDM's, ASM's and customers to help grow and service both existing and new customers. Your responsibilities include capturing the attention of and presenting our value proposition to B2B buyers, nurturing interest in our solutions and progressing through a disciplined sales process. The position requires gaining a thorough understanding of our products and services, our target customers and competitive alternative technology.

This position reports to the Senior Manager of Inside Sales and Direct Accounts.

According to the FLSA (Fair Labor Standards Act), this position is classified as:

• Non-Exempt

What You'll Be Doing

• Initiate sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations
• Connect with potential customers from leads to facilitate sales
• Work closely with Applications Engineers to solve customer inquiries through email, phone calls and online meetings
• Receive and follow up on customer request, inquiries and complaints
• Build rapport and relationships with existing direct customers by being their "one point of contact"
• Coordinate the sales order process throughout the life of the order
• Work closely with Credit, Accounts Receivable, Operations, Shipping, IT, Engineering, Sales, and Purchasing to ensure all customer's needs are met
• Assist in credit, billing questions and aged receivables

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Currently pursuing a Bachelor's degree in a relevant field
• Ability to communicate, present, and influence key stakeholders at all levels of an organization from factory control engineer up through the executive level
• Ability to manage sales metrics, reporting, and forecasting
• Excellent customer communication and the ability to quickly establish relationships
• Highly motivated with an overarching desire to service the customer in all areas.
• Strong interpersonal skills

Preferred

• Customer service experience
• Intermediate experience using Microsoft Office Suite programs (including Word, Excel and PowerPoint) and the Internet

What to Expect at Work

• Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day
• Exposed to a computer screen for up to 8 hours per day
• Utilize a computer mouse, keyboard, computer, and other standard office equipment
• Required to talk or hear frequently

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment - indoor and climate-controlled

This job description reflects management's assignment of key responsibilities;

it does not prescribe or restrict the tasks that may be assigned.

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