Account Management Lead, East Java

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our Team

The team provides you with the environment to grow and better your career.

Get to know the Role

Your job is to support our local sales team in growing, training, and monitoring the team to ensure that sales goals are exceeded. Also support to handle some top partners to have better relations and strategic partnership. You will be reporting to the manager and the role will be hybrid.

The Critical Tasks You Will Perform:

• Develop a strategy to enter new GrabFood segments, maximizing resources and business opportunities to achieve targets.
• Identify and build relationships with top merchants, manage their performance and contribution to building the GrabFood merchant network.
• Monitor daily activities of the Account Management team to achieve their targets.
• Build, manage an Account Management team by leading, coaching, supporting, and motivating them.
• Coach and provide necessary training for all subordinates to support both current functional goals and long-term business growth.
• Support City Lead to manage reporting sales and on-ground insight based on your sense or team insight

Qualifications

What Essential Skills You Need:

• Bachelor's degree in business or relevant fields.
• 3+ years of experience in sales management with successful track records. Good experience of the relevant industries including payment products, customers, partners, and merchants. F&B industry background would be advantage.
• Being a local Malang person would be advantage
• English proficiency in using Microsoft Office
• Experience balancing multiple sales opportunities
• Experience establishing communication and engagement with prospects and coherently.
• Can guide a team towards achieving common goals while encouraging a collaborative environment.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.