Account Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

Within the CX organization, the US Regional Sales team supports US based regional and rural operators. The team consists of a nationwide set of account managers and sales engineers that support a region or a defined set of customers. The team is responsible for selling products, solutions, and services from across the Nokia portfolio.

What you will learn and contribute to

This position is for an Account Manager that will be responsible for selling across a set of regional states for the US Regional Customer Team. Specific account focus is across regional and rural wireline, wireless, cable, WISP and REIT accounts. Support for channel partners is also a key requirement of the position. The Account Manager will support the pursuit of opportunities that span ALL Nokia business groups (wireless, routing, optics, PON, DSL, application software and deployment services).

As part of our team, you will:

• be the primary interface for all pre-sales and post-sales engagements
• establish relationships with target customers across all roles within the operator (CxO, engineering, operations, marketing, etc.)
• partner with sales engineers to understand customer challenges and requirements, then drive orders by providing innovative solutions and product development in support of operator needs
• articulate the Nokia vision on technologies and solutions toward the Customer
• position Nokia as a thought leader on key technological developments
• maintain a sales forecast in Salesforce.com which includes high/medium/low probablity opportunities
• work with internal bids and proposals team to create proposals for solutions and services
• complete annual training requirements in support of building sales skills and increasing product knowledge

Your skills and experience

You must have:

• At least 5 years of sales experience with US Regional customers (operators with 10-100K subscriber counts)
• Knowledge of competitive telecom industry
• 30-50% travel required across multiple states
• Bachelor's degree or equivalent experience

It would be nice if you also had:

• Knowledge of Nokia products and solutions
• Experience with Salesforce.com
• Prior experience working with consultants for regional service providers
• Ability to seize the initiative and lead in the absence of direct supervision

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.