Account Manager

Base: 45k base

On Target Commission: 30k

Overview

• Operating as the lead point of contact for any and all matters specific to your accounts including selling, new product introductions and order management.
• Building and maintaining strong, long-lasting customer relationships
• Promote sales and service culture while supporting company needs and goals.
• Ensure GRAV's philosophy, mission, and vision are understood by our retail and distribution partners, and that our image and position are consistent to internal and external constituents.

What You'll Do

• Follow a daily work schedule (9AM - 5PM CST) and participate in weekly meetings about the progress of outlined goals
• Work with Sales Development Representative to handle successful transition of qualified leads and convert to customers.
• Service existing accounts, obtain orders and establish new accounts through planning and executing a daily work schedule
• Work with Sr. Account Manager to coordinate sales efforts within the territory
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Maintain business revenue and profitability targets 
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Work with Customer Service team to resolve any customer issues in a timely manner
• Become a product and industry expert, constantly learning about your customers, the political climate, and our competitors
• Supplies management with information regarding customer needs, problems, interests, competitive activities, and potential for new products and servicesParticipate in trade shows

Who You Are:

• 2+ years experience in Sales specific role in comparable industries
• Experience in delivering client-focused solutions based on customer needs.
• Strong closing and prospecting skills
• Goal focused with a proven track record of hitting and exceeding sales targets
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environments.
• Proficiency in BrightPearl or similar ERP and CRM software (SalesHub preferred): including reporting and bulk order management
• Excellent verbal and written communications skills
• Has strong critical thinking and problem-solving skills

 

Benefits include paid time off, medical/dental/vision benefits, HSA, sick pay, parental leave and a 401k with employer match.