Account Manager

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Account Manager will actively sell into new logo and prospective accounts in need of a broad spectrum of communications infrastructure. The successful candidate will target and develop customer relationships and drive sales of Connectivity and infrastructure services to newly acquired accounts and contacts within assigned geographical territories. The position is responsible to achieve sales and revenue growth targets through consistent day-to-day selling activities, meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive selling. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has the ability to approach sales as a consultative and trusted advisor.

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted and assigned territories.
• Building a point of view on how to help qualify customers' needs.
• Managing a high volume of inbound/outbound engagement with a strategy on prioritization of your leads.

• Present proposals and manage customers through the sales process.

• Apply knowledge of customers, industry, and services to achieve revenue objectives.

• Identify, initiate contact with and qualify potential customers.

• Track, analyze and report on sales performance and activities in SalesForce.

• Develop accurate and timely forecast of sales opportunities.

• Develop and maintain records of customer activity for reporting of sales and forecasts.

• Provide accurate and timely information to management.

• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Qualifications

• Bachelor’s degree and/or 2+ years relevant work experience 
• Experience in the Telecom industry preferred
• Ability to manage high volume of work while maintaining a high degree of responsiveness.
• Team Player is key for this role
• Ambitious, willing to learn
• Proven ability to build relationships
• Strong financial acumen
• Quick learner who collaborates well with others
• Excellent communication skills, both verbal and written
• Exceptional customer service and relationship building/maintaining skills
• Excellent time management and organizational skills
• Excellent skills to work with Salesforce CRM
• A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
• Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills

• Demonstrated success & consistency in achieving targeted sales goals.

• Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
• Willingness to learn Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, and Cloud services/connectivity.
• Ability to travel as required by customers

Base pay range: $63,100 - $90,000 commensurate with experience.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.