Account Manager

AutoLeap is building a world-class vertical SaaS organization, and we are looking for a driven, talented, and passionate individual to help our customers reach their true potential. As an Account Manager, you'll work closely with our Customer Success Managers to understand the goals of our customers, then provide the tools to overachieve them. In this role, you will work cross-functionally with all customer-facing roles to ensure a united front of overall excellent service and pave the way for cross-selling and upselling opportunities within our current customer base. This position is extremely important to the growth of our customers and the growth of AutoLeap.

About AutoLeap

AutoLeap is a full-suite shop management solution for the auto repair industry. We are on a mission to improve the lives of shop owners around the world by bringing modern software innovations to their underserved market. We are an international startup that values doing things differently and having fun along the way. Our leadership team consists of repeat CEOs, EY Entrepreneurs of the Year, Canada's Top 40 Under 40, and hails from BCG, Bain, Wharton and Stanford. Our backers range from top venture capitalist including Bain Capital Ventures and Threshold Ventures to leading automotive industry titans including the ex-CEO of General Motors and the CEO of Shift

As an Account Manager, you will:

• Understand the needs of our customers and identify opportunities areas of opportunity
• Consistently achieve or surpass monthly quotas
• Work with the Customer Experience teams to cross-sell and upsell AutoLeap services.
• Manage a large & fast-moving pipeline of opportunities.
• Become an expert on AutoLeap services and the value they provide
• Follow and document Sales Processes
• Use Salesforce per outlined processes for all activity and interactions
• Influence & Improve our go to market strategies including marketing, sales playbook, product feedback, and internal processes.

Requirements

• Strong track record of success and progression in previous roles, especially sales
• Organizational skills to ensure no customer or detail is forgotten
• Excited about working in a fast-paced, ambiguous and rapidly evolving environment typical of early stage start-ups
• Payments understanding required. Strong understanding of embedded payments within SaaS organizations a bonus
• Strong communication and presentation skills to properly represent AutoLeap and work with cross-functional teams
• Willingness to be coached
• Your own unique talents! If you don't meet 100% of the qualifications outlined above, tell us why you'd be a great fit for this role

If this sounds like you, reach out by introducing yourself and sending your resume. We'd love to hear your story and what you can bring to AutoLeap.