Account Manager

We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we're taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we've been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
About the Role
Reporting to the Sales Manager, the role of the Account Manager is to manage the ongoing client relationships for Indeed Flex and act as a liaison between our divisions and contracted clients as appropriate.
The main purpose of the role is to provide account management for key clients in line with agreed contracts and KPI's and to provide strategic, unbiased, and objective advisory services which assist clients in improving recruitment processes, productivity, and overall performance.
Requirements

• 1-2 years minimum of account management experience.
• RPO/ MSP staffing experience required.
• Must possess the desire to succeed and be obsessive about hitting contractual targets consistently.
• Superb ability to build rapport quickly within a face-to-face environment.
• Have a natural ability to persistently motivate yourself and others by being a great team player!
• Strong organizational, attention to detail, and time management skills.
• Strong IT skills and have experience using CRM systems preferably Salesforce.
• Doesn't over-promise, always follows through on commitments, and ensures no surprises. Uses confirmation and clarification techniques to manage expectations. Actively manages the perceptions of key stakeholders in client accounts.
• Take time to understand the client's business strategy, drivers, priorities, vision, goals, and plan. Can articulate the client's formal and informal organization.

Benefits

• $48,000 - $63,000 base
• Performance-based commission
• Medical, Dental, Vision, and 401K
• Access to all Company & Employee Benefits
• 25 days PTO (prorated) + Birthday
• 8 Public Holidays
• Laptop + WFH equipment
• Amazing company culture
• Hybrid working model - we work best collaboratively so we've provided a workspace where you'll thrive, whilst still giving the flexibility to work remotely when you need
• Volunteer days
• STIPs (Short Term Incentive Plan)
• Regular team-building events

You'll fit right in at Indeed Flex if:

• You've got some serious grit - we won't beat about the bush, this is no sunshine and daisies type of workplace, but we love that and if you do too, this is your place.
• You don't mind doing the work, whatever it is - you know and can see the impact potential at the end and you're in it for the long haul.
• Data is your heart and soul - you know you need it to drive you in the right direction.
• You're proactive and always willing to learn.
• You're a go-getter who loves a start-up / upscale environment - you know what we're about and you want to be a part of it.

One final thing:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Where legally permitted, Indeed Flex requires all individuals attending or working out of Indeed Flex offices or visiting Indeed Flex clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed Flex office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed Flex will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.