Account Manager

Account Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Account Manager develops, implements and updates the account strategy for Local Front End Sales, Electrification Installation Products (ELIP) in Cleveland, Ohio, from the customer's perspective. You will be responsible for developing, implementing and managing the accounts strategy focused on growth, profitability and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems. Demand creation at Channel, converting new business and support every day business in market.

This position reports to

Area Sales Manager

Your responsibilities

• Account strategies: Participates in the development of sales strategies for accounts by providing the customer's current business and long-term plans for Retail accounts as well as strategic accounts with significant potential
• Sales targets: Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process
• Account plan: Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls
• Customer relations: Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations
• Customer knowledge: Develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision makers, customer business drivers, economic trends and competition
• Volume and profit: Sells products/solutions/services to customers, focusing on volume, mix and profitability targets for assigned Business Unit
• Market activity: Monitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented
• Sales: Creates added value for the customer and ABB by ensuring a coordinated sales approach (example frame agreements). Communicates details in accordance with ABB supply, offering and strategy

Your background

• Bachelor's degree in engineering or Industrial Distribution preferred; advanced degree desirable
• Minimum 2 years related experience
• Exceptional analytical, sales, communication and leadership skills
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Installation Products Division (formerly Thomas&Betts), is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #Li-Remote