Account Manager

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Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. 

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! As a result of these efforts we are proud to share that Forbes ranked Premera among America’s 2023 Best Midsize Employers and America's 2023 Best Employers By State.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com.

The Account Manager contributes to the achievement of short and long-term department/corporate goals, including increasing revenues by renewing and increasing the penetration of the appropriate products and services of Premera Blue Cross and/or subsidiaries to assigned existing accounts located within the assigned market. The Account Manager typically drives the renewal activities and programs at assigned accounts behalf of Premera or subsidiary companies. The Account Manager is responsible for activities and programs that support the management of assigned accounts including issue resolution and consulting for benefit design or new programs or services. Prepares account specific strategies including product options, service enhancements, financial aspects and business opportunities at assigned accounts. Serves as a negotiating liaison between internal and external parties, sell additional lines to existing customers, arrange to provide servicing and resolve issues and concerns for assigned accounts, and provide educational information to client, business and channel partners.

What you will do:

• Renews and retains the business of assigned accounts. Drives the renewal strategy, activities and programs at assigned accounts of Premera or subsidiary companies.
• Drive the business analysis, benefit design strategy, customer experience activities and programs at the assigned accounts of Premera or subsidiary companies.
• Prospect and sell additional products and/or services of Premera Blue Cross and/or its subsidiaries to existing accounts.
• Prepare account specific renewal strategy and service plans to renew accounts on a sound financial basis.
• Effectively recommend changes in response to renewal action or market demands, and that are consistent with administrative capabilities of the organization.
• Collects and analyzes relevant data to prepare, implement and monitor annual sales and renewal plan for assigned territory.
• Coordinate with internal Departments to resolve problems and provide service.
• Educate accounts, business and channel partners regarding account's financial aspects and options for renewing.
• Cultivates strong working relationships with assigned accounts, business and channel partners.
• Prepares and presents professional and comprehensive renewals.
• Conduct enrollment meetings and develop appropriate communications strategies.
• Perform other duties as required or assigned.
   

What you will bring:

• Bachelor's degree or four (4) years' work experience (Required).
• Two (2) years' sales experience and/or sales related experience (Required).
• Have a current agent's license or ability to obtain agent's license within 60 days of employment (Required).
• BS/BA degree.
• Ability to travel and stay overnight on occasion.
• Working knowledge of market history of local networks and business partners.

What we offer

• Medical, vision and dental coverage
• Life and disability insurance
• Retirement programs (401K employer match and pension plan)
• Wellness incentives, onsite services, a discount program and more
• Tuition assistance for undergraduate and graduate degrees
• Generous Paid Time Off to reenergize
• Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Salary Range:

$67,800.00 - $98,400.00

National Plus Salary Range:

$67,800.00 - $112,200.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.