Account Manager

Job Description

Job Summary

The Account Manager II, Revenue Cycle Solutions builds strong relationships with healthcare facility clients, identifies, and validates qualified consultants, and ensures successful assignment completion. They partner with the recruitment team on clients' staffing needs across all specialties, ultimately generating revenue and increasing market share.

Job Responsibilities

• Establishes consultative relationships with facility contacts to identify needs driving future orders, timing of orders, and fill rates. Offers proactive solutions for cross-departmental staffing challenges.
• Prioritizes leads generated to prospect and qualify facility clients.
• Negotiates contract terms (i.e. bill rates, other language) with client contacts and prepares new client contracts.
• Conducts and designs order alerts for hard-to-fill or priority orders.
• Navigates entire client organization through consistent phone and email strategy to cultivate relationships and referrals with relevant departments and hierarchy of decision makers.
• Leverages 3rd party vendor management software systems by learning standard processes for posting orders and submitting files to fill orders.
• Maintains communication with clients regarding open orders, candidate supply, confirmed clinicians, and contract end dates.
• Promotes job orders including necessary qualifications to recruiters including order details via E-Recruit, Customer Relationship Management (CRM) system, email (Order Alerts), and presentations, to identify interested & available consultants most quickly with the highest likelihood to fill based on client criteria (licensure, skills, timeframe, etc.).
• Raises client issues internally as appropriate, to division leaders, Clinical, and Quality Services by owning resolution on behalf of client to maintain reputation and relationships.
• Establishes contact with clients through phone calls and email, to present customized solutions that solve current financial, operational, and workforce planning challenges and align solutions with desired future state.

Education

Bachelor's Degree | Preferred

Minimum Work Experience

• 3+ years of Business Development and Account Management
• 3+ years of Healthcare Staffing/Mid Revenue Cycle Experience | Preferred

Key Skills

• Account Management
• Consultative Selling
• Project Management
• Excellent written and verbal communication skills
• Ability to Multi-task in a fast-paced and high-volume environment

Our Core Values

Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate

$47,500 - $59,000 Salary

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.