Account Manager

We have an exciting opportunity to add an Account Manager to the team. The Account Manager is a day-to-day client contact point and an agency team catalyst for business-building work. The Account Manager develops a deep understanding of the client’s business, fosters a tight partnership with Account Directors, client contacts and cross-functional agency teams. They execute work flawlessly from start to finish. The right candidate will be a goal-oriented, proactive problem solver with highly developed communication and active listening skills.

Responsibilities

• Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
• Manage regular client communication touch points, including status reports, calls, video chats and email engagements
• Author briefs based on planned campaigns, client input and business needs
• Define key project milestones and actively monitors project progress to ensure on-time, on-budget and on-brief delivery 
• Identify growth opportunities strategically on key accounts and proactively helps clients develop new solutions to their business challenges
• Maintain up-to-date account business plans and organizes all project files within Google Team Drives structure
• Handle detail oriented delivery of assets across paid, earned and owned

Qualifications

• Bachelor’s degree in advertising, communications or a related field
• Minimum of two years of experience in an account management role, preferably at an agency
• Proven ability to foster relationships with clients and internal organizational partners
• Understanding of general agency processes and operations
• Ability to collaborate with account management peers and cross-functional departments
• Excellent written and oral communications skills
• Experience with multimedia and digital marketing, including web development, social and display
• Power user of email, text, video conferencing, presentation software and standard business software with superior organizational skills