Account Manager

Job Title

Account Manager

About the Business Area/Department:

Airline and Airport Operations (AAO) provides technology to both Airports and Airlines that help them manage and optimize their passenger processing and operational environment through solutions that improve Flight Operations, Airport Operations, E2E Passenger Processing and E2E Baggage Services.

Summary of the role:

Reporting to the VP of Sales, the Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, the AM will liaise with cross-functional internal teams (including SDBM, Customer Service/Support, Airport Delivery Managers, and Product Development departments) to improve the entire customer experience. The successful Account Manager should collaborate with the sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services over the long term. This position will require travel.

In this role you'll:

• Serve as the lead point of contact for all customer account management matters and develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Assist in the development of proposals, quotations for new products and services.
• Build and maintain strong, long lasting client relationships.
• Assist in negotiating contracts and agreements.
• Forecast and track key accounts metrics ie. Reports, sales forecasts, account status, etc.
• Ensure the timely and successful delivery of our solutions based on customer requirements and needs.

About the ideal candidate:

• Must possess a bachelor's degree from a four year college or university.
• Must have a minimum of three years of experience in account management.
• Proficient technology and software knowledge.
• Must have good organizational skills and be able to communicate and collaborate effectively with staff and customers.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.