Account Manager

About Mod Op

Mod Op is a full-service advertising agency with offices in 11 US locations as well as Panama City, Panama, and Toronto, Canada. Thanks to ongoing growth-by-acquisition directed by our dynamic former-venture-capitalist CEO and our team of industry leaders, Mod Op can offer you a generous time-off package, access to low-cost, high-quality health care options, and a team of enthusiastic, collaborative, and motivated coworkers who see career development and personal development as intertwined. We believe in teamwork, client collaboration, powerful storytelling, stunning design, and thoughtful problem-solving. We are a full 360° company that provides strategy, design, and production across all channels. Because our clients stand for a breadth of industries, every project presents fun, new, and interesting challenges. We are committed to process, working smart and enjoying the work we do.

About you

It’s in your nature to love people, nurture relationships and drive creativity. 

You listen carefully. But also offer a strategic POV. You respond to inquiries quickly. But don’t cut corners in your haste. You’re impassioned. A detail maestro. A big picture seeker. A collaborator, brief maker, budgeter, time keeper, project juggler and growth tracker.

You understand the ins and outs of your client’s business because you’re a detective and know every situation is unique. You know what makes clients look good, so we can look good. 

You work as the bridge between our clients and creative minds. You exceed expectations, crafting memorable experiences and forging lasting connections along the way. 

• Grow and develop long-term relationships with clients. 
• Genuine interest in organic social. 
• Manage client day-to-day social efforts. 
• Be the client's righthand person getting to know their business inside and out. 
• Get your hands dirty. See opportunities. Solve problems.
• Excel at "small ball"—communication, accuracy, quality, attention to detail. 
• Prepare client presentations, effectively present results and attend meetings as required.
• Oversee multiple projects at once—information gathering, organizing, budgeting, scheduling, monitoring, trafficking, reporting, delivering and guiding execution. 
• Brief, organize and provide information to internal teams—and cheer them on now and again. 
• Genuine interest in Gaming and/or Pop-Culture. 
• Up to date understanding of platforms such as Meta, TikTok and Twitter to stay on top of innovative approaches for clients. 
• Willingness to learn, grow and evolve in an ever-changing industry. 

Experience 

• A bachelor’s degree in advertising, communications, business, data or another related field.
• Agency experience preferred.
• Must be located on the west coast, preferably Los Angeles, CA, or Portland, OR.
• Working knowledge of project management systems, such as Jira, Trello, and Asana.
• Proficient with Discord.
• Experience managing Social Media deliverables and editorial calendars.

Bonus Points

• Experience with B2C clients
• Experience in the Entertainment/Gaming industry 
• Versed in additional social platforms such as Reddit, Twitch, and YouTube. 

Don’t have all the mandatory skills for the job? Let us know what you can bring to the table and we’ll see if there’s room for you to grow into this role. 

• Medical, dental, and life insurance for employee and dependents, and access to voluntary vision and other ancillary coverages
• On the job training and career growth opportunities
• Remote job
• Great team environment, collaborative offices, fun company culture with a great balance of work and play
• Unlimited vacation PTO program 
• Salary with annual perfomance review
• Pay commensurate and competitive based on experience and skill set

When asked what they love about working at Mod Op, we hear:

• “I feel I can be myself at work and it’s fun!” -MV
• “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC
• “We actually create videogames!” -AC
• “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW
• “Opportunities to always learn from and work with the best and the brightest.” HW
• “Mentors and opportunities for growth.” -KB

Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.