Account Manager

At Remodel Health, we are a team of highly driven, team-oriented self-starters. We work hard—and win big—while crafting high-energy, inspiring company culture. We aspire to challenge old ways of thinking and impact real change in the healthcare industry. Our team is on a mission to repurpose $1 billion dollars back into the organizations that we serve. Interested?

Remodel Health is looking for a proactive, positive, self-starter and a team player with a drive to retain and grow revenue with our existing client base. Specifically, you will be responsible for developing and executing winning strategies with an assigned group of clients. By understanding their needs and collaborating with CFOs, HR Directors, and CEOs to continue improving their partnership with Remodel Health, you will renew and expand existing revenue for the company. This role will support multiple accounts with approximate annual revenue of $1.5M+.

Responsibilities:

• Work in partnership with our sales division to set expectations and the timeline for onboarding an organization
• Provide ongoing training, support, and education for the HR Director, CFO, and executive stakeholders
• Subject matter expert in all areas (MEC, HRA, HSA, ICHRA, Medi-share)
• Monitor and provide consultation for compliance measures of assigned organizations
• Expectation to build relationships and customer loyalty that lead to referral
• Responsible to evaluate and restrategize our custom solution each year with the client and identify new product solutions to meet identified needs (ancillaries, insurance changes, HSA/HRA)
• Responsible to plan and organize the annual renewal process for assigned organizations
• Responsible to provide monthly updates on each account to Director/VP
• Quarterly onsite meetings with assigned organizations built around an annual retention calendar

Requirements:

• 2+ years of experience managing clients with greater than $10,000 in annual revenue
• Professional experience in health insurance or health-tech preferred
• Managing customer retention efforts preferred
• Ability to articulate value proposition to C-Level, Finance, and HR executives
• Currently hold or willingness to obtain a Health and Life Producer License

Additional Information:

• Some travel required to provide on-site support and advisement

How you'll be cared for at work:

• Health benefits include medical, dental, vision, parental leave, and more
• Competitive pay and profit-sharing incentives
• Salary plus bonus compensation structure
• Unlimited paid time off and work-from-home Fridays

This is a full-time, permanent position based in Indianapolis, IN.