Account Manager

Company Overview:

AIIR is a leader in next-generation leadership development, partnering with renowned brands worldwide. Our coaching, leadership development, and team effectiveness programs have significantly impacted leaders in various industries, including the world's largest coffee house chain, a multibillion-dollar cloud storage company, and one of the nation's oldest retailers, along with over 150 other esteemed clients. We are driven by our commitment to improving people's lives through change, enabling leaders to live purposeful, intentional, and healthy lives, ultimately benefiting their teams, organizations, and communities.

We need a seasoned Account Manager to own and develop strategic relationships and grow sales within an assigned client portfolio. This is a high-profile role as you'll take the lead working with senior-level clients to actively align their goals and objectives with AIIR strategies and solutions, close the deal, and ensure an optimal client experience. This position will work closely with senior leadership and service line leaders and report to the Chief Revenue Officer. This position can be 100% remote if not local to the Bala Cynwyd area.

Requirements

While no two days are alike, you can expect to:

• Generate and manage account plans for assigned accounts and work with functional teams to implement resulting account strategy and meet financial targets.
• Build and maintain strong, long-lasting client relationships by developing a trusted advisor partnership with key accounts, stakeholders and executive sponsors.
• Develop profitable and sustainable revenue growth on assigned accounts by actively seeking expansion opportunities, generating proposals, and bringing them to close.
• Manage sales pipeline for accuracy and forecasting.
• Establish and build strong working relationships with team members to ensure the successful delivery of services to clients.

To be successful, we think you need:

• Bachelors degree or equivalent experience
• 5+ years of experience in account management or similar client leadership role, preferably in a client services environment
• 3+ years of experience in a customer-facing role
• Highly polished interpersonal communication skills and a drive to connect with people
• Self-direction with the ability to adapt to changing priorities in a fast-paced environment
• Strong organizational skills, extreme attention to detail, and proactive problem-solving skills

As in any growing organization, you'll need to have a learning mindset, be willing to take risks, and get your hands dirty from time to time too.

Benefits

We have a comprehensive benefits package for all full time employees.

You in? If so, we'd love to hear from you.

AIIR Consulting LLC is an Equal Employment Opportunity (EEO) employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or other protected categories protected by applicable federal, state, or local laws.