Account Manager-Cyber
Job Description
- Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards
- Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
- Researches an issues' root cause, implements, and resolves policy-related issues
- Recommends potential enhancements or improvements to processes, products, and/or policies
- Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance
- Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
- Engages in Client strategy meetings to manage insured expectations for upcoming term
- Develops and presents coverage plan and renewal terms to Client
- Assesses and interprets exposure information from the Client
- Analyzes quotes from carriers to determine appropriate recommendations
- Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures
- Participates in negotiations with carriers for new and renewal quotes
- Collaborates with senior staff in selecting new markets for submission and requesting quotes
- Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive
- Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
- Researches and understands industry trends and government regulations
- Performs other responsibilities and duties as needed
Qualifications
- Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
- 3-6 years of experience is preferred
- Cyber experience preferred but not required. Background in specialty insurance (e.g. professional liability, D&O, etc.) strongly preferred
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint
- Strong verbal and interpersonal communication skills required
- Demonstrates strong working knowledge and experience within brokerage industry
- Understands industry trends and governmental regulations
- Ability to complete continuing education requirements as needed
- Ability to attend company, department, and team meetings as required, including industry training sessions
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
- Ability to efficiently organize work and manage time to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States
#LI-Hybrid
Date Posted
09/15/2022
Views
5
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