Account Manager - Digital Marketing Agency

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager - Digital Marketing Agency in Australia.

This role is centered on managing and growing client relationships within a fast-paced digital marketing agency environment, acting as the key link between clients and internal delivery teams. You will ensure that multi-channel marketing campaigns are executed effectively, aligned with client objectives, and continuously optimized for performance. The position requires a strong balance of strategic thinking and hands-on coordination across teams such as paid media, SEO, content, and creative. You will be responsible for translating client goals into actionable marketing plans while ensuring seamless execution and communication throughout the project lifecycle. This is a high-impact role where your ability to manage relationships, interpret data, and identify growth opportunities directly influences client success and retention. You will operate in a dynamic, deadline-driven environment with exposure to international clients and diverse marketing challenges.

In this role, you will manage end-to-end client relationships and ensure successful delivery of digital marketing campaigns across multiple accounts. You will act as the primary liaison between clients and internal teams, ensuring alignment, clarity, and performance excellence. Key responsibilities include:

• Serving as the main point of contact for assigned client accounts and maintaining strong, long-term relationships
• Managing campaign execution, timelines, deliverables, and overall project coordination across teams
• Translating client objectives into clear, actionable digital marketing strategies and plans
• Collaborating with internal specialists in PPC, SEO, social media, and content to ensure successful delivery
• Monitoring campaign performance and preparing reports with insights, analysis, and recommendations
• Identifying opportunities for account growth through upselling and cross-selling initiatives
• Proactively managing client communication, feedback, and issue resolution
• Ensuring high levels of client satisfaction, retention, and engagement across all accounts

Requirements

You bring solid experience in account management within a digital or marketing agency environment, along with strong communication and organizational skills. You are comfortable managing multiple clients simultaneously in a fast-moving, performance-driven setting. Key requirements include:

• 2–5+ years of experience in an Account Manager role within a digital or marketing agency
• Strong understanding of digital marketing channels including PPC, SEO, social media, and email marketing
• Proven experience managing multiple client accounts and delivering successful campaign outcomes
• Excellent communication, presentation, and stakeholder management skills
• Experience using CRM and project management tools such as HubSpot, Asana, ClickUp, or Monday.com
• Strong analytical mindset with the ability to interpret marketing performance data and insights
• Excellent time management and organizational skills in a deadline-driven environment
• Experience working with international clients, particularly in UK or US markets, is a strong advantage

Benefits

• Fully remote role with flexibility and international client exposure
• Opportunity to work with fast-growing digital marketing agencies and global brands
• Long-term career growth in account management, client success, or marketing strategy
• Hands-on experience managing high-impact, multi-channel marketing campaigns
• Exposure to diverse industries, tools, and global marketing practices
• Structured onboarding and ongoing support to help you succeed in the role