Account Manager, Embedded

• Own customer renewals and overall retention of your book of business.
• Be the customer advocate, and provide feedback internally to product, support and other teams that can help grow Fivetran’s value to customers.
• Develop customer relationships with the goal of creating customer advocates.
• Collaborate cross-functionally to drive pipeline generation and exceed revenue goals
• Accelerate the growth & adoption of Powered by Fivetran in our existing customer base through value-driven sales cycles
• Lead in-depth discovery and demonstrate a deep interest in our embedded customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements
• Collaborate with Solution Architects to drive increased value and expansion opportunities within our existing Powered by Fivetran book of business
• Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities

• Being customer centric - building relationships, understanding customer needs and how we are delivering value.
• Experience in a SaaS quota-carrying sales or customer success role. Experience in analytics/data tools is a plus!
• Track record of hitting or exceeding your goals and KPIs.
• You are extremely organized. You are able to juggle lots of things at once while not letting anything drop.
• The right balance of self-confidence and humility to lead as an individual contributor.
• Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow. 
• Experience with Salesforce is a must.

Bonus Skills

• Analytical Skills: We are a data-driven company, just like our customers! It’s important to have the ability to process qualitative and quantitative data, and draw insightful conclusions from it.
• Strategic Thinking: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. 
• Communication. Speaks and writes clearly and articulates without being overly verbose. Maintains this standard in all forms of written communication, including e-mail. 
• Adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. 
• Initiative: Seeing a problem to be solved and solving it or raising issues with proposed plans, methods or solutions.

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