ACCOUNT MANAGER, END USER

Job Description

Customers. They are an integral part of why we wake up energized to do our best every day. They are the reason we develop our solutions consisting of unmatched products, information software, cybersecurity, various industrial products and world-class engineers and consultants to deliver these solutions that solve real customer problems and expand human possibility in today's industrial world.

If you too have a desire to solve customer problems, you are in luck as we are hiring an Account Manager to join our North America Sales organization to continue making our customers' lives easier, more productive, and more successful.

At Rockwell, you will have the freedom to be an entrepreneur. You will develop and implement sales strategies and plans that will meet, or better yet, exceed annual sales goals and grow our market share. It is your ability to influence executive-level decision makers that will make the difference. Because you have demonstrated how our solutions will benefit the customers' operation and bottom line and those customers will rely on you for answers and future solutions as a consultative seller

Why join Rockwell Automation? Rockwell Automation is committed to a diverse and inclusive workplace. There are 14 Employee Resource Groups that are drawn together by characteristics they hold in common, such as ethnicity, gender, sexual orientation, generation, spiritual and disability status, etc. Our groups provide a global network of multicultural, multi-generational employees that are committed to supporting our company's values and business goals along with the needs of its membership.

Aside from being a part of an award-winning, ethical company recognized for innovation, your days here are never the same. Who you talk to and what you talk about is different depending on your customers and their business challenges. As you grow your skills and expertise, you will have the opportunity for career advancement that span industries and regions, you will be the captain of your professional destiny!

What you will do:

• Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals
• Own it. It being the strategy for growing your accounts, and talking to your extended team about your plans so they can support you
• Develop into a trusted advisor. That means attention to detail - you understand their processes, business drivers and organization model so well that you can offer application knowledge, industry expertise and guidance on their strategic initiatives
• Influence decisions. You will qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons
• Collaborate. You will work with Industry Managers and your broader account team, senior management, and a technical engagement team (domain experts) to plan for and win opportunities
• Look ahead. We have the platform, Dynamics Customer Relationship Management system, and the processes to maintain accurate assessments of targets and opportunities in the funnel
• Negotiate. You will team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, and allowances, and obtain agreements to support the proposal effort
• Support and manage. That includes customer/internal account reviews, and internal/external partner expectations

COME JOIN US!

Basic Qualifications:

• Bachelor degree OR 4+ years of equivalent experience in lieu of a degree
• Legal authorization to work in the US is required - we will not sponsor individuals for employment visas, now or in the future, for this job opening
• Valid driver's license

Preferred Qualifications:

• Working knowledge of Industry 4.0 and Internet of Things technologies
• Typically requires a minimum of 5 years of equivalent experience
• Software industry experience
• IOT / IIOT / Software / Annual Recurring Revenue-Subscription model type of experience including customer success organizations
• Working with all levels of a manufacturing enterprise - CxO, operations leadership, technical leadership, plant leadership and OEM machine builders
• Demonstrated ability to sell at the senior management & executive levels, focusing on the business outcomes and demonstrating the tangible economic value of our products, information software & services can help them achieve

**This role can be located remotely anywhere in Northern California

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.