Account Manager (EU Remote)

Company Description

About M3 Inc

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

• Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
• Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
• M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
• Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
• In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

This role is part of MED PLANET, a Lyon based fieldwork agency and a wholly owned subsidiary of M3 Inc. MED PLANET is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in France.

Job Description

Please note: the role can be fully remote and the successful candidate will be required to work EU hours

We are searching for an experienced Account Manager, who will be responsible for managing projects across multiple client accounts and maintaining these relationships. The Account Manager will be responsible for the day-to-day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering digital projects and campaigns.

Responsibilities

• Preparing quotes for clients
• Following up on quotes
• Working closely with the sales team
• Distributing commissioned projects to the PMs.
• Writing invoices on completion of projects
• Following COS with supplier’s invoices

Qualifications

• 3 years industry experience in a healthcare agency delivering multi-channel communication solutions
• Experience in Healthcare (POM & consumer) essential
• A creative and analytical mind, with a proven ability to interpret large amounts of information
• Proactive and highly organised, with excellent project management skills and a proven ability to multi-task
• Excellent interpersonal, verbal and written communication skills
• Experience with pharma approval software systems desired
• Ability to work both on own initiative and as part of a team
• High level customer relationship management skills with a proven ability to develop and maintain customer relationships

Additional Information

Employee Benefits:

• 25 days Annual leave entitlement
• You will be eligible to participate in the quarterly bonus scheme upon completion of your probationary period. This will be paid quarterly once probation has been passed.
• You will be entitled to all statutory benefits as required by French law, plus 25 days’ annual leave plus public holidays and Private health insurance.

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