Account Manager, Global Media Solutions

The Knot Worldwide · Brooklyn NY

Company

The Knot Worldwide

Location

Brooklyn NY

Type

Full Time

Job Description

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

The experienced and driven Account Manager (you!) will partner with our Global Media Sales Team to develop media plans and optimize campaign and marketing opportunities to ensure long-term success for Global clients. This is a client-facing role, focused on relationship building, campaign planning, and execution. The ideal candidate is strategic, analytical, and a self-starter with a passion for digital advertising and client satisfaction.

RESPONSIBILITIES:

  • Manage the client relationship from end to end in collaboration with the Account Executive/Sales Rep - planning and project management of campaign execution
  • Operate as the main point of contact for any and all matters specific to your clients
  • Work with the Account Executive to create media plans based on client goals and objectives
  • Collaborate across departments and work closely with The Knot Worldwide’s Integrated Marketing and Creative lab teams to balance the company’s interest with the client's goals
  • Review and manage inventory requests for media plans across multiple order management systems
  • Process all client contracts/insertion orders with the Director of Account Management and the legal team
  • Confirm creative specs and deadlines for clients to gather assets
  • Ensure appropriate internal teams have the right assets with the sufficient turnaround time for campaign deployment 
  • Work with internal teams to execute campaign deployment
  • Communicate with agencies/clients and outside vendors as needed for the implementation of custom elements
  • Work with the post-sales Account Management team member and Revenue Operations to monitor campaign pacing, and performance to make client recommendations for optimizations/reallocations if needed
  • Responsible for sharing client-facing monthly reporting which includes key performance highlights when applicable
  • Review monthly billing with the post-sales Account Management team member to ensure campaigns are invoiced accurately
  • Be an expert in our ad product offerings and performance benchmarks
  • Maintain a positive, customer-centric attitude while being solutions-oriented

SUCCESSFUL ACCOUNT MANAGER, GMS CANDIDATES HAVE:

  • Bachelor’s degree with a strong academic record
  • 2-3 years of experience in media planning (at publisher or agency level)
  • Ability to multi-task across multiple projects and stakeholders 
  • Results-oriented drive and solid work ethic
  • Excellent communication skills, both verbal and written
  • Strong attention to detail
  • Operative One, Salesforce, Google Ad Manager, and JIRA experience are a plus

#LI- BR1

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
  • You Hustle Every Day. You favor urgency and own your outcomes. 
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

​​TKWW’s approach to the future of work: At the onset of the coronavirus pandemic, TKWW pivoted all global employees to remote work while prioritizing physical and mental wellbeing. While the majority of our global offices are open and available at this time, all TKWW employees have the ability to work remotely full time through the length of 2022. Upon entering our “new normal”, TKWW will pilot a hybrid work model where employees will have additional flexibility. (Note: employees who were hired into remote positions will continue to work fully remotely.)

--

US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

US Applicants: If you are a resident of Colorado or New York City, please email [email protected] to request your state-specific job description. In the subject line, please add the specific job title of the role you are applying to. Please also be sure to specify your state of residence.

Apply Now

Date Posted

12/22/2022

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