Account Manager, GrabAds

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience through online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients can reach their desired audiences at scale.

Get to Know the Role

You will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work with your team and maintain a quarterly performance target.

You'll work with the Ad Ops team to achieve campaign goals, recommend optimized campaign flows and identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long-term client relationships and providing positive customer experience.

You will work onsite at Ho Chi Minh city and report to Lead, Account Management - GrabAds.

The Critical Tasks You Will Perform

• Manage a portfolio of accounts
• Be the contact for clients, provide necessary assets and info to Ad Ops for campaign implementation
• Track main campaign metrics and ensure campaign goals are met
• Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
• Prepare Quarterly Business Review report for important accounts

Qualifications

What Essential Skills You Will Need

• 2 - 3 years of account management experience in the digital advertising industry
• Solid track-record of achieving performance targets
• Experience growing portfolio and building long-term relationship with clients
• Analytical with bias for data-based decisions
• Team Player with the ability to work across a matrix environment
• Experience prioritizing sales opportunities

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.