Account Manager II - Federal

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The primary responsibility of the Account Manager II is the sales and sales support of complex communication solutions (IP, data, cloud, managed hosting, voice, cybersecurity, etc). This is accomplished by adopting a posture of customer obsession: their needs and strategies, building relationships and long-term partnerships; developing and applying Lumen solutions to those needs and strategies. The position is responsible for positioning Lumen with the customer and positioning Lumen strategic products with the customers.

The Main Responsibilities

• Responsible for developing sales in the designated target market(s) by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.• Develop and implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers.• Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with decision makers, retain existing revenue and attain additional business. Be curious.• Learn and develop further knowledge of new technologies and selling points which includes enhancing expertise in the company's product applications and technologies.• Work within environment of quick pace, change, evolving tools/policies/priorities. This is a small team in a big company. You'll be challenged to learn>master>evolve.• Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

What We Look For in a Candidate

• 3-5 years experience in sales role and or data/communications industry• Education Level: Bachelor's Degree• A valid Driver's License and satisfactory driving record required• Active TS/SCI clearance with Poly preferred• Demonstrated initiative and responsiveness

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$67,570 - $90,090 in these states: VA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 332736

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

67570

Salary Max :

90090

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.