Account Manager, Influencer Performance

Connexity is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers. With 20+ years of proven success in the US, Europe, and APAC, Connexity is a long-time e-commerce pioneer.

ShopYourLikes is the influencer monetization platform and community at Connexity. Influencers are a force within ecommerce, and for five years Connexity has served the influencer community with the ShopYourLikes product and brand. Our mission at ShopYourLikes is to help influencers thrive as entrepreneurs. We pride ourselves on service and relationship building. We pay our influencers well and we pay them fast. We listen to our community and build tools and processes to help our users achieve their goals. In return, influencers have developed loyalty and a love for us. Connexity is accelerating investment in this fast growing, high performing social channel as a key part of our overall growth strategy. Times are exciting at SYL!

The Account Manager, Influencer Performance reports to the Director of Influencer Community at ShopYourLikes, and plays a pivotal role in driving commerce performance across a large portfolio of influencers. Success in this role means scaling revenue with an established group of influencers, as well as new ones. Whether influencers are long-time SYL users, or just getting started, our AM's are relationship focused, KPI driven, a long-term strategic partner for our SYL'ers, and understand the importance of aligning our partnership goals across eCommerce for mutual growth. Our influencer community is built on trust, and is the strength behind our SYL brand. If you are passionate about the influencer space and e-commerce, you'll love this role, let's connect!

Responsibilities:

• Managing, retaining, and accelerating growth of current SYL influencer accounts through highly proactive engagement
• Onboarding, educating, and growing new SYL influencer accounts through best-in-class service
• Researching and understanding the content, audience, key retailers, and competitor monetization across influencer accounts
• Monitoring and optimizing traffic performance
• Working to resolve account issues proactively and in a timely manner
• Providing marketplace feedback and competitive intelligence to enhance our product and operations

Requirements

• ~3+ yrs of AM experience in digital/e-commerce
• Strong background in revenue growth and yield optimizations
• Demonstrated success in relationship building and account engagement
• Familiarity with digital and influencer monetization models (CPA, CPC, sponsorships, etc.)
• Understanding of key influencer platforms (Facebook, Instagram, YouTube, Telegram, etc.)
• Strong organizational skills with great attention to detail
• Exceptional verbal and written communication skills
• Ability to manage dozens of relationships and initiatives in parallel
• BA/BS Degree

Benefits

Voted "Best Places to Work," our culture is driven by self-starters, team players, and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, paid holidays, competitive comp, team events and more!

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave Benefits (Maternity, Paternity & Medical)
• Learning & Development Program (educational tool)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we're all in this together to drive positive change in our industry.

The pay range for this position is is $75,000-$85,000K. The pay offered may vary depending on several factors such as job-related knowledge, skills, and experience. Compensation packages include a variety of perks such as equity, competitive 401(k) match, rich benefits, and bonus.

This position is hybrid ~2days/week in our Santa Monica office.

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