Account Manager Internship

About Employer Direct Healthcare

Employer Direct Healthcare is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.

About You:

• You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Account Management Intern

We are looking for an enthusiastic Account Manager Intern to join our team. This position will be responsible for providing support and new ideas to ensure client success. Account Management Interns are also responsible for executing project-based and strategic plans in coordination with Account Executives. This position requires attention to detail, a strong sense of urgency around task completion and the ability to exercise good judgement. A successful Account Management Intern will be organized and able to multi-task effectively. This position will offer the ability to learn and adapt to the evolving needs of a fast-growing company.

Location: Dallas, TX

This internship will be onsite on our Downtown Dallas office.

Requirements

• Support Account Management/Executive team with delivering exceptional client work
• Support the definition and coordination of tasks and resources to ensure contract deliverables are on target to meet milestones, objectives, and goals
• Participate in projects detailed for the Internship program
• Help with the creation of project plans, outline tasks and timelines while ensuring and monitoring project progress
• Work cross-functionally within the company to communicate with stakeholders on needs directly tied to Client success
• Execute tactical components of the Account Executive's business plan for assigned clients
• Assist with developing communication plans for clients
• Escalate issues and concerns to Management

Skills and Experience

• Currently pursuing a Bachelor degree; preferred fields in Business, Business Administration, or Healthcare Management
• Ability to commit to an 8-10-week program working 15/hours per week
• Motivated team play with a positive attitude and ability to work in a fast-paced environment
• Self-starter & proactive mindset
• You have interest in project management, account management or similar role within the healthcare or benefits industry
• Exceptional organizational skills including attention to detail, multi-tasking, and time management
• Process-driven and analytical thinker
• Excellent verbal and written communication skills

Key Competencies

• Planning and organization
• Communication skills
• Teamwork
• Adaptability
• Enthusiasm
• Eager to learn
• Patience