Account Manager, Meetings & Incentives

Job Description

Account Managers provide solutions through expertise, research and the support of your colleagues and management team. Successful members are those who deliver exceeding client expectations while ensuring internal alignment from internal support teams and executive teams. In exchange, 160over90 provide exposure to high-level clients, engagement in complex and challenging projects, competitive pay/benefits, and career growth potential in a fast-paced agency environment.

Responsibilities:

• Day-to-Day client contact for designing, planning, and executing events, meetings & incentive program
• Build and maintain a strong, long-lasting client relationship
• Develop a trusted relationship with the creative, digital, incentives, and production teams
• Ensure timely and successful delivery of projects
• Track key program metrics
• Identify and grow opportunities
• Responsible for inventory management including uniforms, coupons, premiums, samples, etc
• Works together with field managers to oversee and monitor success of program
• Reports weekly program recaps
• Assist in final recap
• Perform additional duties as assigned

Qualifications:

• Bachelor's Degree in Marketing, Hospitality, Event & Meeting Management, or experience in a related field such as hotel convention services or destination management
• 5+ years of planning events, meetings, and incentives
• Proven capacity in writing clear and inspiring Creative Briefs.
• Proficient use in Microsoft Office products: PowerPoint, Excel and Word.
• Experience in developing and maintaining internal/external time frames and client budgets.
• Experience in providing solutions based on client/brand needs.
• Ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to a fast pace, growing agency environment while delivering client needs of and/or those of the agency.
• Ability to think and lead strategic conversations with confidence; gain internal team alignment on a message and prepare the team to deliver a presentation to clients.
• Domestic and International destination knowledge
• Strong leadership abilities
• Exceptional written and verbal communication skills
• Exceptional time management skills
• Outstanding organizational skills
• Ability to deliver a high level of customer service
• Ability to maintain a high level of accuracy and attention to detail
• Decisive and successful problem-solving skills
• Positive enthusiastic attitude
• Willingness to work as a team and pitch in as needed outside the essential functions
• Strong Computer Skills - Word, Excel, PowerPoint, OneDrive, Cvent
• Ability and desire to travel

160/90 is an equal opportunity employer committed to a diverse and inclusive work environment.