Account Manager, Mid-Market

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

As an Account Manager, you will build strong client relationships and develop territory strategies. You will coordinate with internal teams to deliver solutions that meet the client's needs and identify opportunities to grow accounts. They are targeted to grow the Territory by 35% YoY with client retention of 35% and are responsible for managing SOTI’s Platinum tiered partners and Fortune 500 Customers.
In this role, you will be expected to thoroughly understand the SOTI ONE Platform, develop and implement strategic plans to grow accounts, manage and strengthen client relationships, identify new business opportunities, and coordinate with internal teams to deliver on client expectations.
As part of our growing team, you will have the chance to work with leading-edge technologies and take on complex and interesting projects that offer innovative mobile device solutions to our enterprise clients worldwide. You will be able to participate in brainstorming and bring new ideas to the table, which will be rewarded by your professional growth and motivating career advancement with SOTI.

 What You’ll Do

• Training partners on the SOTI ONE Platform to drive and develop new leads. Also, to activate partners to migrate legacy customers on the SOTI ONE Platform

• Developing and implementing strategic Mutual Plans to manage and grow accounts/opportunities.

• Prospect for potential customers using various direct methods such as calling and face-to-face meetings, and indirect methods such as networking

• Retaining clients and building strong, trusting relationships.

• Understanding client needs and identifying new opportunities within your territory.

• Communicating and coordinating with internal teams to deliver solutions.

• Identifying opportunities for improvement and proposing new tools and processes.

• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

• Prepares and conducts formal group presentations at senior management levels of larger clients (See Quarterly Business Review with RSM for deeper details)

• Partners with vendor technology representatives for product resell opportunities

• Develop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors

• Assist with high Support Cases or issue escalations as needed in collaboration with SOTI Support

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners' expectations.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts

Experience You’ll Bring

• 3-5 Years' Experience with Software Sales working through a Channel.

• Deep understanding of working through a Channel

• Collaboration with Strategic Alliance with OEMs, driving net new Logos and growing existing accounts

• Identifying new OEMs to work with and building out partnerships

• Certification with Value Selling - Visualize or equivalent sales methodology training

• Proficiency in Microsoft Office and SalesForce software.

• Excellent communication, interpersonal, and negotiation skills

• Experience managing Fortune 500 accounts and projects 

If you want to bring your ideas to life, apply at SOTI today.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.