Account Manager (Mid-Market)

Vimeo is looking for an Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for growing existing enterprise accounts within our Vimeo Enterprise product line. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.

What you'll do: 

• Oversee accounts within Vimeo’s Enterprise product customer base in our Mid-Market segment, with a goal structure oriented toward expanding these existing relationships
• Understand and anticipate clients’ business needs to drive the success of key accounts 
• Negotiate contract renewals and expansion opportunities 
• Strengthen client relationships with ongoing communication and new solutions 
• Proactively manage customer pipeline to meet monthly and quarterly objectives 
• Confidently convey Vimeo’s value proposition both on calls and via scaled automation strategies
• Assist in collecting client feedback, defining processes, and identifying best practices 

Skills and knowledge you should possess: 

• 4+ years of experience in a customer-facing role within the SaaS industry
• Strong experience expanding accounts
• Ability to multi-task across multiple projects and internal partners
• Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable

Bonus points for: 

• Online Video Platform (OVP) experience, or knowledge of online video technologies
• Knowledge of live streaming technologies 
• Experience carrying a $2MM+ Annual Recurring Revenue (ARR) book of business
• Track record of exceeding quotas

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Targeted Base Salary Range:  $63,900 to $98,000.

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.

Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.