Account Manager, Personal Lines

We are seeking an experienced Personal Lines Account Manager to join our growing team. In this role, you will maintain a strong, consultative relationship with our clients in the personal lines sector. Prioritizing client loyalty, you will collaborate with agency producers in handling and processing new and renewal business.
Who We Are
As one of the largest independent agencies in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work. We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.

What You Will Do

• Serve as the main point of contact for all service needs of your assigned book of business.
• Assess and evaluate renewal requests for compliance with underwriting guidelines, providing assistance when needed.
• Work with Account Associates to ensure tasks related to assigned accounts, including binding coverage, invoicing, and collecting premiums are handled properly.
• Focus on client retention, working collaboratively with the Sales Consultant to ensure a high retention rate.
• Manage customer requests and correspondence related to assigned clients, covering desks for the team as needed.
• Stay informed about rates, forms, and coverage changes, and acquire knowledge of the company's submissions and proposals process for policies.

What You Will Bring

• Bachelor's degree preferred
• Property & Casualty insurance license required
• 5+ years of Account Management Experience 
• Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools

What You Will Experience

• Competitive compensation package
• Professional development track to support career growth
• Generous time-off allowance, as well as major holidays
• Comprehensive benefit selection, including company 401(k) match
• Gym membership reimbursement
• Support for work/life integration, with flexible work from home options available.

Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.
NO AGENCIES OR 3RD PARTY INQUIRIES