Account Manager, Programmatic

The Account Manager, Programmatic is responsible for analyzing operational, programmatic, and DIY data to identify trends, patterns, and areas for improvement. This role requires a keen understanding of data analytics, excellent communication skills, and the ability to lead client discussions effectively. The Account Manager will work closely with clients to understand their needs, provide insights based on data analysis, and make recommendations for optimizing performance and driving incremental sales. The ideal candidate will have a proven track record of success managing clients in the Market Research industry, with specific accomplishments in tech operations, product development, and client service. The ideal candidate will also have a desire for continued career growth.

Prodege:

A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Great Hill Partners in Q4 2021 and strategic acquisitions of Pollfish, BitBurst & AdGate Media in 2022, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!

Primary Objectives:

• Support client accounts through a consultative approach, offering practical and technical solutions tailored to their needs.
• Make operational data actionable for clients with a focus on driving incremental revenue
• Provide programmatic & DIY sampling guidance, by understanding trends, patterns, and areas for improvement and deliver regular reporting to clients

Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detailed Job Duties: (typical monthly, weekly, daily tasks which support the primary objectives)

• Analyze operational, programmatic, and DIY data to identify trends, patterns, and opportunities for improvement.
• Work closely with clients to understand their business objectives, challenges, and requirements.
• Provide data-driven insights and recommendations to clients on ways to optimize performance and achieve their goals.
• Lead client discussions and presentations, effectively communicating insights, recommendations, and progress reports.
• Collaborate with internal teams, including sales, marketing, and product development, to implement client strategies and initiatives.
• Monitor and track performance metrics, ensuring that client goals are met or exceeded.
• Proactively identify opportunities for upselling or cross-selling additional services to clients.
• Willingness to flex time to be available for client calls

What Success Looks Like:

Success in the role of Account Manager, Programmatic & DIY is defined by effectively developing and nurturing client accounts in the Market Research industry by providing tailored support. It involves seamless collaboration with sales leaders in client onboarding, including pre-sales activities, and maintaining a deep understanding of Prodege's internal API and client-specific endpoints. Additionally, success entails expertly consulting clients on programmatic sampling best practices, delivering regular reports to internal stakeholders, and managing multiple API integrations while meeting or exceeding sales targets.

The MUST Haves: (ex: skills, education, experience, certifications, licenses)

• Two or more (2+) years of programmatic or DIY technical account management experience in the market research industry is required
• Proven experience in account management, data analysis, or a related role.
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
• Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels, especially technical content
• Client-focused mindset with a passion for delivering exceptional service and results.
• Ability to work collaboratively in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Skilled in data analysis with tools such as PowerBI, Snowflake, Sigma, Metabase, etc

The Nice to Haves: (preferred additional skills, education, experience, certifications, licenses)

• A bachelor’s degree in a related field or equivalent education/professional experience is highly preferred.

Pay Transparency:

The anticipated base salary range for this position is $90,000 to $105,000, plus bonus. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to; the type and length of experience within the job, type and length of experience within the industry, the type and length of knowledge and skills for the position, education, training, etc. Prodege is a multi-state employer and final compensation within this range could be impacted by work location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Prodege Benefits:

Prodege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year. Employees receive an option to purchase shares of Company stock commensurate with their position, which vests over four years.