Account Manager, RA & Enterprise
Job Description
Chicory, the leading contextual commerce advertising platform, transforms recipe content into commerce media. The platform powers a network of recipe publishers and retailers that CPG brands use to reach 110 million high-intent grocery shoppers each month. Chicory's contextual advertising and shoppable recipe solutions can be found on over 5,200 websites and food blogs, including Taste of Home, The Kitchn and LandOLakes.com. Sites enabled with Chicory’s technology take grocery shoppers from inspiration to checkout in just a few clicks, driving products to cart for 60+ leading retailers.
Recognized as a 2022 Top 50 Best Small Companies to Work For by BuiltIn NYC and a 2021 Fastest-Growing Private Company in America, we believe that what sets Chicory apart is our diverse experiences and skillsets coupled with our shared values. Learn more at www.chicory.co.
About the Role
As our RA & Enterprise Account Manager, you will have ownership over account onboarding and success, supporting a seamless Recipe Activation integration and ensuring our publisher partners and CPG clients are supported by our solutions in the contextual commerce space. You’ll manage relationships and own projects across numerous accounts and have exposure to strategy and business development. If you are comfortable in HTML & CSS, enjoy using data to tell stories and drive actionable results, and are genuinely passionate about the client experience, we would love to hear from you!
Responsibilities
- Collaborate with the Publisher Partnerships Manager to onboard and assist in the installation of Recipe Activation (RA) for our large publisher partners and CPG clients, as well as media for our publisher partners
- Prepare and lead RA kick-off calls and QA recipes for large publishers and CPG clients, as well as set up media campaigns for large publisher partners
- Troubleshoot code and resolve technical issues, utilizing HTML & CSS to ensure a seamless integration
- Create shoppable links for large publisher partners and CPG clients, and manage other activations for publisher partners
- Manage media campaigns, own activation reporting, and share insights with the Strategic Partnerships team and other internal stakeholders
- Conduct semi-annual CPG RA business reviews, including creating RA Recap Insights decks and present results to internal stakeholders and external partners
- Own monthly billing for publisher activations and CPG RA, ensuring accurate and timely processing
Qualifications
- 1-3 years of experience in digital media
- Proficient understanding of HTML & CSS, and comfortable using the browser web inspector to identify website design issues and troubleshoot API integrations
- Ability to understand complex technologies and convey it in an easy-to-understand manner
- Confident in creating and conducting presentations
- Shares ideas for process optimization with a continuous improvement mindset
- Impeccable organizational skills and extremely detail oriented
The base salary range for this position is $62,500 - $84,500 annually.
Location: New York/Hybrid or Remote
Benefits & Perks
Focusing on your health and wellbeing:
- Comprehensive healthcare benefits, including dental + vision plans
- Flexible paid time off policy for vacation, sick days, mental health days, and more!
- 14 paid holidays + flexibility to take paid time off for any other holidays you observe
- Employer-paid membership to One Medical
- Free ClassPass membership
Creating a culture in which you can thrive:
- Annual learning & development stipend
- Flexible remote and hybrid work style arrangements
- Fun and friendly office in NYC stocked with free snacks
- Virtual and in-person outings and fun activities with our amazing team
- Dog-friendly workplace
Supporting you financially:
- Competitive compensation package, including base salary + stock options
- Flexible Spending Account (FSA) + Health Spending Account (HSA)
- 401k retirement plan
- Commuter benefits
Our Philosophy
At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don’t take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at.
Our Values
- Operate with Empathy
- Embrace Individuality
- THINK
- Make Chicory Fun!
Our Principles
- Be Good People: We bring the best out of each other by being good to each other. We operate with empathy, respect and integrity. We balance confidence with humility. We believe we can build a great company and have fun doing it.
- Seek to Understand: Leaders seek first to understand, then to be understood. Instead of
- demanding things of others, or throwing orders around, we ask probing questions to understand where others are coming from. Leaders are collaborative and strive to solve problems together.
- Own It: Leaders are owners. They take full responsibility for their areas of the business. They actively seek out ways to make improvements and create efficiencies. They catch and fix issues before they are pointed out to them. They don’t take the role of bystander. They take pride in the work that they do.
- Bias for Action: Time will always be the limiting factor and indecision stifles progress. Most decisions are reversible. Leaders act today instead of waiting until tomorrow. The biggest mistake we can make is to be afraid of making mistakes.
- Separate Your Ego From Your Position: Great leaders actively seek out reality and are willing to change their stance. They promote positive conflict and let the best decisions come to light, even if it may cause them pain. They can admit when they are wrong and commit wholeheartedly to decisions once they are made. They fight for the greater good of the company, not themselves.
- Hold High Standards: The quality of products, services and processes determines the speed at which we can operate. Leaders set high standards for themselves and their teams. They hold these standards with conviction and actively communicate when they are not being met.
- Have a Beginner’s Mind: Just because something has been done a certain way doesn’t mean it’s the best way. We actively take moments out of our day to reflect on the past, present and future. This allows us to look at each challenge with a fresh perspective and welcome viewpoints that challenge the status quo.
- Be Deliberate: Great leaders are intentional with their words and actions. We are direct. We avoid overcomplication. We strive to accomplish more with less.
- Master Your Craft, Expand Your Knowledge: Leaders have a deep understanding of the business and the industry we operate in. They know how their skills impact their role, how their role impacts the business and how the business impacts the industry. They take time to read the world to anticipate the future. They are always improving themselves and those around them.
Date Posted
01/27/2023
Views
9
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