Account Manager - Subscription & Services

Check out our career opportunities at www.cambiumnetworks.com/careers

Account Manager - Subscription & Services

Department Description:

The Cambium Services and Subscriptions team works closely with customers, partners, field sales teams, and internal resources to uncover Cambium value and capture subscription renewals for a growing portfolio of cloud, support, and service products.

Scope of Responsibilities & Position Expectations:

Services & Subscriptions Account Managers cover a geographic region and are responsible for achieving an assigned renewal target, upselling, maximizing adoption, and working with an Account team on strategic goals.

 Maintain contract revenue base at the highest possible retention rate and protect contract revenue streams.

Collaborate with end customers, channel partners, and internal account teams to provide renewal quotes, on-time closing of

subscription renewal contracts, and approving, and fulfilling orders.

Articulate the value and customer benefits of Cambium’s “Cloud” offerings.

 Overcome objections, and adjust quotes/proposals as required to ensure the best solution is presented.

 Sell and upsell the unique value of cloud-based subscriptions of Cambium products and services.

 Uncover additional Sales opportunities and share them with internal Account teams.

 Track and provide status updates on all open opportunities/accounts.

 Build a working knowledge of various 3rd party tools utilized in the Cambium renewals process.

 Collaborate on sales strategies and coordinate quotes and sales opportunities with broader Sales teams.

 Develop Fundamental working knowledge of all Cambium solutions.

 Identify at-risk accounts and work collaboratively to secure them.

Develop strong business relationships with Customers, Partners, and internal teams to ensure end-customer satisfaction and sales efficiency.

Communicate feedback internally on successes and challenges in a way to facilitates understanding and fosters better solutions.

Educate End Customers and Partners on business practices and associated contractual implications.

Ensure customer awareness and understanding of applicable product elements.

Must meet sales objectives such as quota and upsell requirements.

Knowledge/Skill Requirements:

· Ideally 2-5 years of experience in enterprise renewals, sales, and cloud solutions

· Experience with channel/partner sales model

· Very strong communication skills, communicates effectively and in a professional manner with management, peers, and co-workers

· Good computer, phone, video conferencing, and email skills

· Confident working with Salesforce.com

· Confident working with MS Office applications, especially MS Excel

· Strong written and oral communication skills

· Collaborative work style and commitment to get the job done

· Personally driven to achieve and surpass goals, self-starter, commitment to quality

· Strong interest in technology and Tech business