Account Manager - TikTok Shop

MediaDonuts is a leading advertising, media, commerce and ad-tech solutions company connecting

brands to consumers by representing top platforms and publishers.

MediaDonuts has offices in 11 countries across APAC with headquarters in Singapore and is a wholly

owned subsidiary of Aleph Holding.

Position Overview

We are creating a world-class team of media professionals, and seeking an experienced Account

Manager – TikTok Shop to develop our business with advertisers and their agencies – for TikTok

Business Unit.

If you’re a detail-oriented and enthusiastic digital media expert with experience driving results for

brand advertisers we invite you to talk to us about joining our TikTok commercial team at

MediaDonuts.

This position is located in our office in Manila, The Philippines and will require some travel to client

and agency locations. The Account Manager – TikTok Shop will report to the Business Head – TikTok

in The Philippines.

Objectives and Responsibilities:

● Execute, monitor, and optimize TikTok Shop Ad campaigns to meet performance goals.

● Gather campaign assets, set up campaigns, and manage creative approvals

● Analyze campaign performance data and implement real-time strategies to improve key

metrics (GMV, ROAS, Purchase).

● Troubleshoot technical issues related to campaign and creative deliveries.

● Serve as a point of contact for advertisers and internal team, providing guidance on campaign

strategies and resolving inquiries efficiently.

● Generate end of campaign performance reports, offering actionable insights and

recommendations.

● Work with MediaDonuts cross-functional teams, including sales admin, data, and finance, to

support end to end sales process.

● Stay updated on TikTok Shop Ads features, policies, and industry trends to ensure high

quality service delivery.

● Be comfortable to work flexible hours, including evenings, weekends, and holidays, as

required by the timing of live streams.

● Adapt to a dynamic schedule to support live campaigns and ensure seamless ad operations

during peak periods.

Required Qualifications

● 4+ years of experience managing digital marketing programs for advertisers or their agencies

● Experience with e-commerce marketing platforms, especially TikTok Shop, is a plus.

● Be comfortable making decisions and executing tasks in a fast-paced environment, be

results-driven, and have an ability to absorb complex concepts and communicate them

clearly.

● Proven track record of translating marketing objectives into results for advertisers

● Demonstrated experience effectively optimizing marketing campaigns by analyzing

performance and recommending adjustments to key performance drivers

● Excellent communication and presentation skills, attention to detail, and a bias for proactively

resolving issues

● Aptitude, creativity, and a preference for working in small, collaborative teams with minimal

supervision

● Must have strong understanding of digital marketplace and understanding of the competitive

landscape in which we operate

● BA / BS degree. An equivalent of the same in working experience is also acceptable for this

position

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