Account Manager UK & Ireland

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This role will be a 50/50 split between Account Management and Finance Administration support.

Account management:

• Actively promote our UK product;
• Maintain and develop our relationship with signed partners in order to increase their performance;
• Maximize and develop API deals with the potential and existing partners;
• Follow-up with existing and new partners in order to provide system training;
• Product presentations & networking;
• Provide market & competitive environment analysis.

Finance administration support:

• Payments control;
• Reconciliation on a weekly basis for key Agency Chains payments;
• Invoicing for key partners;
• Provide comprehensive reporting.

Requirements

• Relevant experience. Minimum of 2 years of experience in the travel industry;
• Good numeracy skills;
• Attention to detail;
• Previous experience in finance or working with numbers would be an advantage;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Languages knowledge. Fluency in English, other languages as a plus;
• Travel Requirements. Up to 20% of domestic travel time may be required.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

Founded in 2016 (part of Emerging Travel Group, est 2020) and created for travel market professionals, RateHawk has become one of the fastest-growing platforms for B2B industry players. An innovative and reliable partner for tens of thousands of travel agents, tour operators, and corporate clients.

We offer over 1.8 million accommodation options, FIT & group reservations, car rental, transfers, and other travel-related services for both leisure and business travel.