Account Manager - Utilities

This role is within the Utility Solutions organization whose mission is to delight utility clients by delivering exceptional results for their EV programs. In this role, you will primarily be focused on supporting the Utility Business Development organization to craft solutions to meet each customer’s goals through a consultative sales process. Pending business needs and applicant experience this role may be heavily client facing or more technical with specialized individual contributions. This role may also include supporting a wide variety of strategic business, product, and operational initiatives. 

Tasks may include: 

• Primary: Lead high-value relationships with customers and deliver a top-notch customer experience 
• Be the expert on a set of customers and have a deep understanding of customer needs and constraints
• Expand stakeholder relationships, constantly on the lookout for additional ways to add value and support client needs
• Identify opportunities to add value to existing programs and offerings
• Align external and internal priorities and ensure clear deliverables

Secondary: Support new business development with strategic sales, positioning and high-level program and project development

• Engage clients to build joint program growth roadmaps, lead workshops, and support consensus building across client stakeholders
• Collect current and future requirements from clients and coordinate with product, engineering, and data science teams to assess value, feasibility, and schedule 
• Support various sales objectives as defined by company OKRs 
• Tertiary: Support operations and processes as required
• Support sales processes, operations and outcomes in pursuit of new revenue
• Support development of presentations, demos, proposals, and contract SoWs 
• Support development of go-to-market materials including sales playbook, demo script, case studies, example RFPs, etc. 
• Coordinate with marketing, client success, product, and others teams to share sales requirements and market conditions internally
• Support sales reporting, operations, and optimization by streamlining process
• Other duties as assigned

• You are an experienced consultant, influencer, or sales person with excellent interpersonal and communication skills. 
• You have worked in fluid and fast-paced environments, whether in startups, industry consulting or elsewhere. In particular, you are flexible enough to take on the most urgent tasks as they arise.
• You expect to work with people of different backgrounds and areas of expertise on a daily basis and can effortlessly switch context between technical, non-technical and executive audiences
• You are attentive to detail and are practiced at translating client needs into internal requirements with clear prioritization

• 5+ years of full-time experience working in management consulting, energy, utilities or related areas 
• Excellent written and oral communication skills with ability to translate for diverse set of stakeholders
• Proficiency in modern software tools (Gsuite, MS Office, Atlassian, Figma, CRMs, etc.)
• Demonstrated ability to define, analyze, and convince other of a path forward

• Advanced degree in business or analytics with a demonstrated focus on energy 
• Domain expertise in one or several of the following areas: 
• Electric mobility 
• Power systems / The Utility Grid 
• Enterprise software systems 
• Experience in market analysis, writing proposals and grants, and/or contract and policy law.