Account Representative

Florida's Largest Water/Fire/Mold Restoration Company is interested in finding a full time highly motivated Account Representative to become a part of our team.! We have been providing Restoration Solutions for homeowners and businesses for over 10 years.

Responsibilities and Duties:

• Direct contact for homeowners, insurance companies, and adjusters
• Responsible for keeping an open line of communication with insurance companies/adjusters and homeowners regarding the loss
• Sending documentation to Field and or Desk Adjusters upon request
• Follow-up with insurance carriers regarding the status of claims assigned to them
• Assist technicians with communications to adjusters/homeowners/carriers (including Demolition approvals, supplemental services needed, difficulties with homeowners, etc.)
• Follow-up with technicians on any missing documentation needed to complete the job
• Collect payments from insurance carriers or homeowners 

Qualifications and Skills:

• Collections Experience
• Customer Service experience
• Water restoration or property claims adjusting is a PLUS
• Proficiency in computer applications such as Microsoft Office Applications, Outlook, Web Browsers, SmartSheet, Dash, etc.
• Strong organizational skills
• Strong communication, both written and verbal.
• Ability to work both within a team, and independently
• High School or Equivalent education
• Must be able to pass a background check and drug test

Benefits:

• Medical, Dental, Vision Paid Vacations and Paid Holidays
• We are an Equal Opportunity Employer