Account Representative

U-Haul · Phoenix – Mesa – Scottsdale, AZ

Company

U-Haul

Location

Phoenix – Mesa – Scottsdale, AZ

Type

Full Time

Job Description

Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Job Duties:

Perform a monthly review of inventory sub-system to correct obvious errors.
Work with the field entities on how to avoid errors from being introduced into the sub-system.
Review system processes to identify errors and correct as necessary.
Recommend and implement changes to existing or new processes.

Support the annual physical inventory count. Value the inventory and reconcile to the ledger.
Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues
Make outbound collection calls on past due corporate accounts.
Take payments, issue credits and refunds.
Perform a monthly review of inventory sub-system to correct obvious errors.

Work with the field entities on how to avoid errors from being introduced into the sub-system.
Review system processes to identify errors and correct as necessary.
Recommend and implement changes to existing or new processes.
Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due. Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.

Requirements:

High level of accuracy
Must be able to work in a fast paced environment
Excellent note taking skills
Ability to type 45 wpm

10-key proficient
Comfortable using a computer and Microsoft office programs
Must be able to pass background, drug, and credit check

Education:

High school diploma or equivalent

U-Haul Offers:

Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym

Gym Reimbursement Program
Registered Dietitian Program 
Weight Watchers 
Onsite medical clinic for you and your family
Career stability

Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance

You Matter Employee Assistance Program
Paid holidays, vacation, and sick days 
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance

Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance

Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Savvy consumer wellness programs- from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program

U-Haul federal credit union
Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Date Posted

11/17/2024

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