Account Representative

C.H. Robinson is seeking an Account Representative to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience at our Barcelona office.

As an Account Representative, you’ll manage a group of small- to mid-size a counts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Maintaining and growing the existing customer portfolio

• Consistently executing daily business (receiving orders, data entry, informing customer about shipment

• status etc.)

• Establishing relationships with day-to-day contacts

• Selling and negotiating at a transactional level

• Identifying new opportunities with current customers outside the existing scope

• Establishing and pro-actively maintaining relationships with management level contacts both inside and out

• of your organization

• Gathering, analyzing, and preparing relevant information for business reviews and being an active

• participant

• Following up the status of your customers' transport operations

QUALIFICATIONS:

• Bachelor’s degree preferred

• 2 to 3 years of experience in a customer service or commercial role preferably within the logistics

• Excellent English verbal & written communication skills

• Additional European languages are an asset

• Strong presentation skills

• Ability to build strong customer relationships

• Ability to work in a team environment, while also delivering independent results

• Strong ability to persuade, motivate, and influence others

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!