Account Services Associate

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking an Account Services Associate to join our team in Wichita, KS. This role will be responsible for the maintenance of deposit applications as it relates to reporting and process administration. This position is eligible for a hybrid schedule.

A successful candidate will have:

• Strong attention to detail and time management skills
• Strong analytical and critical thinking skills
• Exemplary customer service experience
• Confident and articulate communication skills
• Effectively build and maintain relationships with Emprise associates, customers, vendors, and other banking institutions
• An understanding of and commitment to our values
• Attitude and aptitude to engage in continuous development

Essential functions of the role:

• Review account documents and validate accuracy
• Track missing information for document completeness, verify documentation, and submit in accordance with compliance regulations
• Monitor exception reports to ensure regulatory compliance
• Resolve non-post issues for Certificate of Deposits and Safety Deposit Boxes
• Review current process for efficiencies and effectiveness
• Manage all processes for Individual Retirement Arrangements (IRA) accounts including transfers and rollovers
• Other duties as assigned within the scope and responsibility of the job

Requirements

• High School Diploma or GED required
• 1+ year's professional work experience required
• Proficiency with Microsoft Office Suite preferred
• Bank experience preferred
• Individual Retirement Arrangement (IRA) account experience preferred

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.