Account Specialist

Job Description

Locations: Hybrid - North Palm Beach FL

This is a hybrid position primarily based in North Palm Beach, FL office. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as an Account Specialist.

**This role requires 1-2 weeks of in office training in our North Palm Beach, FL location.**

Before we tell you more about the role, it's important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole.

• Computershare has made significant investments into their Entity Compliance services and are poised to disrupt a stagnant and fragmented industry. Computershare is the fastest growing provider of Global Entity Compliance services in the world.
• Our Entity Compliance team provides a full suite of services including Registered Agent, Global Compliance Management, Business License Management as well as Entity Management Software and we service over 150 global jurisdictions as well all 50 US States.
• We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team.

So, now that you know this is a tremendous department in a company that truly supports their employees, I'm sure you'll want to find out more about the role and what you'll be involved in.

A role you will love

As an Account Specialist with our Compliance Sales Team, you will have the opportunity to manage a territory and win new clients. As part of our sales team, you will also have the opportunity control your own earnings. The Account Specialist role is primarily focused on selling our Registered Agent and Global Compliance services to companies with less than $200M in annual revenues. These are typically growing companies that are expanding into new markets and looking to Computershare to guide them through the process and help them stay compliant for years to come.

Some of your key responsibilities will include:

• Create and maintain internal client records.
• Manage and resolve client issues.
• Provide client training and demos on entity management platform.
• Identify and close upsell opportunities.
• Handle prospect/new client inquiries
• Monitor internal records and workflow daily.
• Follow up and close quotes daily.
• Meet and exceed sales goals set by management.
• Other duties or tasks as assigned by management.

What will we need from you?

This is a sales role and will require an individual who has experience working directly with clients in a B2B environment. The ideal Account Specialist will bring a mentality of working with existing clients and delivering best in class service. You will need to spend most of your day on the telephone or web meetings speaking with existing clients.

Other key skills and experience required:

• Bachelor's Degree (BA) and or a combination of 1+ years of experience in a client driven business development environment
• Sales process experience with a proven record of selling software or services into small and mid-enterprise accounts.
• Solid understanding of the purpose of a Registered Agent and the need companies have for entity compliance (Preferred)
• Confidence in demonstrating premium solutions and presenting the fees associated.
• Experience working in a team-oriented and collaborative environment, encouraging the adoption and continuous improvement of practices.
• A collaborative and communicative approach to work with the ability to influences others.

Rewards designed for you

Paid Parental Leave. We've recently updated our family leave program to include more parental leave. Alongside flexible working and a caring and inclusive culture, this is another way we can look after and support our greatest resource, our people.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Save for Your Future. We will support you along your retirement savings journey with 401k matching and tax advantaged flexible spending plans that include healthcare, dependent care and commuter.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Share Plan. Set aside salary to purchase shares in our company and you'll receive a company contribution as well.

Extra Rewards. Our comprehensive benefits package offers a multitude of options.

Compensation. The base salary range for this role is $60,000 - $70,000/yearly. This base pay range is specific to North Palm Beach, FL and may not be applicable to other locations.

#LI-DW1 #LI-Hybrid

About Us

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

About the Team

Since 1978 we have been trusted by other companies to manage their shareholder registry and shareholder transactions. Since then, as our clients' needs evolved, so has our portfolio of services. We help companies to manage their relationships with investors more effectively and fulfil complex company secretarial obligations, regulatory and governance requirements.

Working in Issuer Services could mean anything from assisting shareholders with their portfolios, managing company meetings, enabling access to global markets, or supporting the highest standards of regulatory compliance across the world.