Account Specialist, Large and National Genomics Initiatives (LNGI) Africa

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

The Strategic Accounts Manager for Large and National Genomics Initiatives (LNGI) in Africa is responsible for actively engaging and interacting with government-funded genomics initiatives aimed at integrating genomics into healthcare on a national or large scale. Reporting to the Lead for LNGI AMEA and working cross functionally they will align strategic goals with operational requirements and provide project management by acting as the primary liaison for project review, assessment, and execution, ensuring that initiatives adhere to a unified framework for consistency in delivery.

Position Responsibilities: 

• Lead the strategy for LNGI projects in Africa, forming strong relationships with key stakeholders across the organization (i.e. business development/market development/product development).
• Project manage and align strategy and communications to enable large-scale initiatives and assigned partnerships, ensuring Illumina approach these in a consistent and efficient way.
• Ensure that all cross functional deliverables are provided to the project on time to meet operational imperatives.
• Act as the central internal communication point for LNGI projects in Africa, ensuring efficient, effective, and appropriate dissemination of information on all aspects of the business relationship.
• Leverage internal relationships within the region and globally to reach sales goals for large scale initiatives.
• Communicate the needs of large-scale initiatives from both internal stakeholders and customers, providing a channel to product marketing and R&D.
• Develop high-value, long-term profitable customer accounts through relationship building and partnership.
• Develop and maintain relationships at multilevel across initiatives from lab manager to CEO, including government engagement as required.
• Stratify new initiatives based on volume, market and potential.
• Responsible for maintaining on a quarterly cadence, in line with forecasting schedule, financial targets and updates and communication of these updates to all stakeholders.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements: 

• Excellent understanding of genomics, bioinformatics, or related disciplines. 
• Experience in managing projects, functions, resources and/or teams.
• Experience with software for next generation sequencing analysis and demonstrated understanding of commonly used informatics tools and programs
• Experience in forming deep customer relationships with a demonstrated superior problem solving and interpersonal skills in a customer facing environment.
• Demonstrated written and verbal communication and training skills. 

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills: 

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent experience.
• Clear vision of and commitment to providing outstanding customer service.
• Experience in a direct sales role desirable but not essential.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.