Account Supervisor, Pharma

Brace your career – you’re going beyond the science quo with Spectrum. We’re the integrated marketing, communications and media agency that’s out of this world. We’re fiercely independent and 100% science-focused so we can go where other “science-light” agencies can’t or won’t. Together with superhuman strategy, atomic creative, intermedia magic, interwoven ingenuity and indomitable innovation we dream beyond the realm of the possible – and do it.

The Account Supervisor will be responsible for supporting the Client Relationship Leader to drive interwoven programs which may include advertising, scientific and data milestones, branding and positioning, digital and social strategy, corporate communications, clinical trial recruitment, internal communications, KOL development, advocacy relations, executive visibility, approval and launch communications, patient and HCP engagement and public affairs. This person will have a deep understanding of client subject matter and ability to communicate effectively internally as well as with clients and other external partners. An ability to straddle both execution and management is critical to success in this role.

Job Responsibilities

• Keep a pulse on client industry focus, therapeutic and competitive landscape; flag news of interest to team/clients
• Manages large projects timelines and deadlines; brings potential issues to VP
• Effectively manage time and resources across projects
• Review media coverage for accuracy
• Support development of strategic communications materials and other deliverables (e.g., plans, corporate/product narratives, messages and Q&As, results reports)
• Serve as a day-to-day client contact on specific projects and mobilize interwoven teams towards progress, action and results
• Analyze research findings to distill key takeaways and formulate associated communications recommendations
• Determine client event logistics, develop show flow, ensure progress against event deadlines
• Facilitate team alignment through dialogue, summarizing information, ideas; ensure next steps are captured and shared with team
• Support interwoven projects, owning deliverable workstreams, from inception through completion
• Oversee development of media materials and review content to ensure alignment with account goals
• Anticipate client needs for projects they own and proactively manage relationships
• Meet deadlines and adhere to team norms and effectively communicate to team members and supervisors
• Adhere to Spectrum’s guidelines in recording and submitting time, expenses, and POs utilizing proper job codes
• Review and understand Spectrum’s Playbook
• Supervise junior staff and play an active role in their professional development; work with senior leadership to manage performance growth
• Provide direction on new business research and work with team to uncover insights
• Review materials for consistency, accuracy, and proper use of grammar and work with team to correct errors as found
• Support the team to ensure high-quality service and execution
• Lead portions of client calls and in-person meetings
• Develop tactical slides for annual communications plans
• Develop strategic programs that meet client objectives by working with intermedia team
• Participate in agency activities and professional development opportunities
• Demonstrate and nurture agency values and principles
• Be a steward for Spectrum through leadership of agency committees, events, and meetings, as well as sharing of key learnings

Desired Skills and Qualifications

• Obtained a Bachelor’s Degree in communications, English or similar major
• Has at least 4-6 years of agency experience, including experience in healthcare and science
• Possesses advanced knowledge of Microsoft Office (Outlook, PowerPoint, Word, etc.) and familiarity with media tools (e.g., Cision, Bloomberg Terminal, HootSuite)
• Deep understanding of client subject matter, industry landscape
• Ability to manage projects simultaneously
• Focuses on extreme attention to detail
• Exhibits a professional demeanor
• Ability to excel in a team environment as well as work independently
• Demonstrates resourcefulness, independent thinking, and effective problem solving
• Showcases excellent written and verbal communication skills; strong presentation skills

You choose where you work. We are a hybrid work environment with options to work in one of our four offices (DC, NYC, Chicago and Atlanta), remotely anywhere in the United States, or a combination.

Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.