Accounting Operations Supervisor

Summary
We are seeking a detail-oriented and proactive Accounting Operations Specialist to join our team. In this role, you will play a crucial part in supporting the Manager, Accounting Operations, by overseeing the Brazil Team which consists of approximately 6 billing specialists in ensuring the accuracy and compliance of contractual/non-contractual rules within our organization. This includes, but is not limited to, performing a variety of routine functions in accordance with standard procedures in general accounting, accounts payable, accounts receivable, and related financial areas.
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• ​​Assist the Manager in overseeing the offshore team, ensuring high performance and adherence to processes.
• Conduct regular one-on-ones, group training sessions, and performance reviews for the onshore team.
• Provide guidance, mentoring, and support to team members to achieve individual and team goals.
• Engage in client focused communication with airline and hotel partners to facilitate billing process. 
• ​Ensure accurate representation of contractual rules in both contract status and the system. 
• ​Conduct thorough audits of invoices to ensure adherence to contractual rules. 
• ​Analyze reservations on a case-by-case basis, review associated documents, and validate invoice calculations using Excel. 
• ​Provide comprehensive training sessions to new hotels and reinforce training for existing hotels. 
• ​Extend support during the first invoice submission to facilitate correct invoicing and timely payment receipt.​ 

Required Skills, Education and Experience:

• Minimum 3 years of proven accounting experience
• Proficiency in NetSuite is a plus
• Advances MS Office Skills required, including advanced Excel formulas
• Degree in Accounting or Finance
• Fluent Portuguese and Spanish Required